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Triton Cycles Reviews

4.6 Rating 4,076 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road,
Unit 4 Prospect Business Park, Langston Road
Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Never used before. Quick to set up account. Ordered Tues afternoon. Was with me Thursday morning, free of charge. Will use again.
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Posted 10 years ago
Fast free delivery, good product will use again Great service
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Posted 10 years ago
Very good service, communications and delivery process. Many thanks.
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Posted 10 years ago
I likes the way they handled my order, Good The Item came quick, Would buy off them again.
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Posted 10 years ago
Really quick delivery, Well done guys
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Posted 10 years ago
Great prices, great customer service and very friendly. Triton were very responsive to all requests and moved delivery day despite item already having been despatched... sorted quickly, easily and no pain. Highly recommend and would definitely buy from them again.
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Posted 10 years ago
Very good service.
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Posted 10 years ago
Very quick delivery, was expecting package to arrive a few days later with free shipping, instead it came next day. Would definitely buy from triton cycles again
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Posted 10 years ago
very fast shipping
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Posted 10 years ago
good service and delivery. great price. Would use again without hessitation. Thanks
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Posted 10 years ago
I would deffinately use Triton cycles again very good communication from beginning to end even down to dispatch leaving parcel where I asked. Very happy with service and product. Excellent..
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Posted 10 years ago
Great product at a great price delivered very quickly highly recommend
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Posted 10 years ago
Fast delivery, great item at the right price. Will shop again.
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Posted 10 years ago
Very good and quick service and delivery.
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Posted 10 years ago
You sent me the wrong item.
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Posted 10 years ago
Hi there, I'm very sorry you received an incorrect product. Unfortunately sometimes we get it wrong and we try to rectify it to the best of our ability. We scheduled a collection for the incorrect item and have dispatched your correct item for free. Again, I am very sorry for this error and any inconvenience this may have caused! Kind regards, Triton Cycles.
Posted 10 years ago
Fast efficient service.
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Posted 10 years ago
V quick turnaround and delivery on a pair of MTB shoes. Normally only shop online with the 'big boys' Wiggle, CRC etc but service and customer experience just as good. thanks
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Posted 10 years ago
Great service, very efficient and reliable. Will use Triton again when the need arises.
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Posted 10 years ago
I bought the bontrager xxx carbon seatpost and the adapter ears for 7x9mm saddle rails which are recommended and deemed compatible on the website. These are clearly not compatible components, evident to anybody packing the goods for postage. I phoned customer services and was told somebody would get back to me within 30mins. 2 hours later and no response. I called back and was told somebody would email me by the end of the day pending a response from bontrager/trek. Still no information with regards to the correct adapter ears for this high-end seatpost by the following day, I phoned to explain my frustration and request a return. No apology was given and I was spoken to like a nuisance customer. Considering I'd invested in excess of £130 on a product I was looking forward to using, the experience was wasted by Triton Cycles. I shan't be using the company again, nor will I be recommending it to a single cyclist.
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Posted 10 years ago
Hi there, I'm very sorry that you’ve had a negative experience shopping with us. We value all of our customers and any interaction we have with our customers. We try to be as professional and helpful as possible in any situation, I’m very sorry if you felt we were anything but. We try our best to keep our product descriptions correct and up-to-date. Our product information comes from our suppliers and unfortunately it was incorrect at the time; this has now been amended. We also try to respond to customer queries as quickly as possible. We contacted the supplier to find out which adapter ears would be compatible with that specific seatpost as soon as possible and they in turn tried to find out for us in a timely manner. I'm sorry we did not meet your expectations. If you have any questions please feel free to contact us! Kind regards, Triton Cycles
Posted 10 years ago
Prompt delivery and just as described. What more could you want? Thank you!
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Posted 10 years ago
Triton Cycles is rated 4.6 based on 4,076 reviews