Tropical Fruit Box Reviews

Name: Tropical Fruit Box
Address: 1471 NW 21st StMiami, FL 33142, Miami
Rating: 4.84

4.8 Rating 5,301 Reviews

97 %

of reviewers recommend Tropical Fruit Box

4.8

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(786) 758-4787

Location:

1471 NW 21st StMiami, FL 33142
Miami
33142

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Tropical Fruit Box 5 star review on 26th August 2025

2066

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great customer service. Very helpful. Fruit showed up quickly, and in excellent condition.”

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Posted 5 years ago

“This is a great company with beautiful, fresh fruit options. The order always comes quickly and in good, fresh conditions. I highly recommend you give this a try. It is a great way to have fresh tropical fruits as part of your diet and health.”

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Posted 5 years ago

“I placed my order as soon as quenepas/mamoncillos were available. Thus was my favorite fruit growing up so I had to start the summer off right. Unfortunately, my batch was not sweet AT ALL! After reaching out to the company, they apologized and promised to send out a new box when they were sweeter. About a week later I received a shipment notification and two days later I was eating deliciously sweet quenepas. I appreciate the effort this company put into their customer service efforts. I'm very happy with this purchase and this company overall. I will be buying from them again in the future.”

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Posted 5 years ago

“I grew up on Kauai, Hawaii and had a Lychee tree in our yard so I grew up eating this delicious fruit. I now live in Topeka, Kansas and when I visited the Tropical Fruit Box site a rush of memories of my youth came flooding in. I decided to try it and it did not disappoint. The lychee was very sweet and I really enjoyed it. It is definitely worth a try.😃”

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Posted 5 years ago

“I purchased 3 Custom boxes: 8996 (to myself), 8999 (gift to Beverley Chin (from Jamaica)), and 9000 (gift to Maryam Bhatti (from Bahamas)). All boxes came in great condition. I give 5 stars for the responsiveness as I initially placed 8999 as a full sappodilla box and Alexandria helped me switch to a custom box. I’m very grateful. And she even helped me with the selection of a more mature breadfruit to be used for roasting. Thank you! Everybody has enjoyed the fruit. All the fruit was my selection (not theirs) so some of the selection was not their preference. But they were thrilled to get a taste of home and the tropics this way! I pushed for constructive feedback to help Tropical continue to delight customers, even during this pandemic. Here’s the detailed feedback on order 9000: “ Mangoes: very sweet but hairy. Like Jamaica, Haiti has a variety of mango species to choose from; perhaps the company wants to be more selective and go with the St. Julies which have very small seeds and literally no hair. Tamarinds: sweet & sour as expected. Good selection here. Guineps: didn't look like them from the outside; the ones in the Bahamas have a green skin. Nevertheless just as good. However if you leave outside too long they seem to develop a green mold on the skin. Lychee: good, but I'm not an expert here. These are not natural to the Bahamas Sapodillas: Wasn't sure what they were at first because they were not ripe. Almost overnight they went from very hard and inedible to mushy soft (only good for a smoothie now). I caught a few that were not overripe; sweet but not quite like Bahamian dillies. The latter are basically a wild fruit and very difficult to culture. My understanding is that you can plant a seed and a tree will grow but it takes many years before that tree will ever bear fruit. Also, dilly trees don't like each other so don't try to plant 2 on the same 1/4 acre lot. Instructions upon arrival: Missing from the box but would be extremely helpful for such exotic fruit. Enclosed recipe cards: very helpful and beautifully embossed but perhaps more efficient online. Did I miss a site where others can share recipes? Overall I think the Company's mission and vision are commendable. It's not easy working with 35 different growers in different countries and bringing them all together in one place to ship out fresh in a timely manner. I will definitely consider supporting this enterprise.” - from Maryam Bhatti Thank you so much for being sunshine to the period we are in. You made an old boy feel young again and I appreciate it so much. I look forward to my next order. Sincerely, Sameer Bhatti 202-253-8642 Sameerbhatti@yahoo.com”

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Posted 5 years ago

“So please and happy, I recommended.”

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Posted 5 years ago

“I purchased quenepa for my family but they came sour. I contacted customer service. I was informed the fruit I ordered was not yet ripe and they will replace me order for free. A couple of weeks later I received a brand new order of fruit free of charge & ripe! The customer service was top notch! Tropical Fruit Box has a life long customer with my family. Amazing fruit & even better customer service!”

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Posted 5 years ago

“The chayote was delicious when spiralized into spaghetti. I used the malanga to make a delicious tortilla”

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Posted 5 years ago

“All fruit was ripe and delivered in perfect condition! Will definitely order again”

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Posted 5 years ago

“Great quality and fast delivery of an array of tropical fruit. I am ordering again!”

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Posted 5 years ago

“Excellent fruit and even better customer service!!!”

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Posted 5 years ago

“This box came so fast!!! And had so many almost-ripe fruits. It’s about 4 days later and they’re all ripening at dif times so it doesn’t happen all at once.”

Tropical Fruit Box 5 star review on 23rd July 2020

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Posted 5 years ago

“They were really good!”

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Posted 5 years ago

“Tropical fruits box was awesome. Those were some quality mangoes in USA. Service were great too, it was quick shipment and couple mangos were smashed. They resend me additional mangoes without any charges, not even shipping charges. I will definitely order here again and tell my friends about it.”

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Posted 5 years ago

“This company is awesome to deal with, they are proactive, let me explain my first box got delivered and unfortunately they were spoiled but, before I received the box, I received an email from them telling me there was a delay at the shipping facility so they anticipate the fruit would be spoiled. So they shipped another box overnight express, they didn't wait for me to call and complain, that's what I call proactive!! The second box was perfect and delicious! Will definitely use them again in the future as well as recommend them to my family and friends!!!”

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Posted 5 years ago

“Fruits are in good condition.”

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Posted 5 years ago

“The most fruits were delicious except the mountain soursop arrived damaged and mushy. I love rambutans they were the first to be eaten, LOL. I use my dragon fruit in my smoothies. Last, your customer service is excellent. Alexandra is a priceless gem. She followed up with me every step of the way. Thank you.”

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Posted 5 years ago

“Thank you much for the orders. I placed two orders with you. The first box was not what I anticipated, but you so graciously sent me another one to compensate and I really did appreciate that. You went above and beyond to try to satisfy my needs. I know that you have no control over what the fruits taste like, but some of them were a bit tart. Not your fault and I acknowledge that. The items were delivered within a reasonable timeframe.”

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Posted 5 years ago

“I was beyond satisfied with my fruits. They arrived well sealed and protected in the package, along with a disposable ice pack while in transit from Miami to my door. Everything was fresh quality fruits. Everything tasted delicious. Super happy to support a small business like Tropical Fruit Box. I will certainly be recommending to all my family and friends in search of great quality fruits of many variations.”

Tropical Fruit Box 5 star review on 22nd July 2020

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Posted 5 years ago

“Fresh fruits, fast shipping, very good experience.”

Tropical Fruit Box 5 star review on 21st July 2020

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Posted 5 years ago

Tropical Fruit Box is rated 4.8 based on 5,301 reviews