Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience! Got the best deal on the web, quick ship to the US and products were better than expected! I buy EVERYTHING online and Trouva will be a regular stop.”

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Posted 6 years ago

“Love all the independent shops and products on sale and generally the prices are cheaper compared to other online shops, so it's a win win!”

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Posted 6 years ago

“Love the independent sellers and the variety available. Great purchases and fabulous service - Thank you!”

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Posted 6 years ago

“Great service, lovely little unusual gifts and mouth watering homeware! Can I have everything please??”

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Posted 6 years ago

“We love our cushion. It is so beautifully made and brightenis up,our sitting room.”

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Posted 6 years ago

“Great original product and speedy delivery, thank you”

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Posted 6 years ago

“That was a great experience! First purchase, delivered very quickly, friendly and helpful people on email and the package arrived in a very condition and package. Would definitely recommend it!”

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Posted 6 years ago

“Absolutely love my metal white planter.....it looks so unique and stunning in my living area.....worth the money. Thanks to homage boutique for shipping it so timely and thanks to Trouva for this platform😍. Very happy customer😊. Thanks again”

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Posted 6 years ago

“Great customer service..attentive and extra mile service...very satisfied with Trouva's product and service”

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Posted 6 years ago

“Found what I want on Trouva much cheaper than I had seen it in a shop. It arrived in good time and looks lovely. My sister will be thrilled when I give it to her as a house warming present :)”

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Posted 6 years ago

“fantastic range of products - what an easy way to be able to support small local creative businesses”

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Posted 6 years ago

“Purchased a glass carafe which was despatched promptly and packaged well. Afraid to say the product is being used too often.”

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Posted 6 years ago

“A short review doesn't do justice! .The packaging ensured no damage but was not excessive and delivery was speedy.The candle holders are just lovely and perfect . Great product, great service.”

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Posted 6 years ago

“It’s such a joy to shop with Trouva, I love that my purchases are supporting small businesses and I love the personal touch that come with each carefully packaged delivery.”

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Posted 6 years ago

“Recently purchased an alpaca throw. It arrived beautifully packaged and Trouva customer service was fantastic when I asked if I could have an extension to my return date as it was a present and I wasn’t sure my daughter would like the colour. As it was she did and loves it. Thank you.”

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Posted 6 years ago

“really great browsing experience, quick delivery times and good recommendations on the site. we used it for the bulk of our accessories when we moved into a new place!”

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Posted 6 years ago

“Quick delivery. Good quality product. Nice price. Thank you”

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Posted 6 years ago

“Excellent customer service. Questions /queries answered without delay . I like the different types of things and as I cannot travel and shop much higher now. Boutiques on line are a brilliant idea. My daughter loved her brick vase. It was very a random thing to make a vase out of but it somehow works. All in all very satisfied with my first experience of Trouva.”

Helpful Report

Posted 6 years ago

“Who thought drinking water would make you feel naughty! Well, this flask like water bottle does. Not only is it great for the environment, reusable bottle, but it is also practical in the slim nature of the vessel, always a query provoking object when I refill it in a public space. Healthy and fashionable, what more does a gal want!!!!”

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Posted 6 years ago

“Great quality product and excellent service - delivered quickly and really well packaged.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews