Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of shops and products, and what I received was amazing quality. Will definitely be shopping on Trouva again.”

Helpful Report

Posted 6 years ago

“Great selection of just about everything and anything you could possibly need or want. Wide variety of stores.”

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Posted 6 years ago

“Efficient service from ordering to delivery.”

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Posted 6 years ago

“Excellent service with a personal touch !!!”

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Posted 6 years ago

“Trouva has opened a treasure trove of shopping joy to me offering a range of specialist boutiques curated to offer unusual and stylish products. In all my dealings, purchasing from many of the retailers trading under the Trouva umbrella, customer service has been exemplary. These traders are proud of their pieces, they pack beautifully and dispatch promptly. Trouva oversees the deals. On one occasion when the seller had sold out of the piece I'd selected, apologies came from both the retailer and from Trouva as the purveyor. This is customer service at its best that makes both selection and purchase a true delight at Trouva.”

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Posted 6 years ago

“My shopping arrived promptly and was beautifully wrapped. It was important for me to support independent shops”

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Posted 6 years ago

“I love this website, products of great quality and original.the delivery is fast, and the tracking process works really well! I will definitely buy again.”

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Posted 6 years ago

“Placed three orders to date. Everything arrived beautifully packaged, with a personalised note - nice touch. Would definitely recommend.”

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Posted 6 years ago

“Very impressive efficient service ... Easy to use website, delivery fast ...no issues whatsoever all good!”

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Posted 6 years ago

“Excellent customer service, communication and delivery. Wonderful collection of independents offering something a bit different.”

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Posted 6 years ago

“It's is a truly wonderful experience to shop with Trouva. I love independent shops/ boutiques and I certainly want them all to thrive. The items I've bought so far are super and I would have to travel a long way to purchasing them. I will continue to shop the Trouva way and long may you continue. Love the hand written cards sent with purchasers. Special touch. Thank you.”

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Posted 6 years ago

“Love shopping with Trouva, you always know you can find something quirky, contemporary and value for money!”

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Posted 6 years ago

“I love the candles they are so unique! I get so many comments on them, they certainly are an attention getter. And just one comment about the customer service, it is beyond great!”

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Posted 6 years ago

“I really like the quick delivery.”

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Posted 6 years ago

“I really like the brands on Trouva, it's so nice to find something a bit different. Would love to see even more new brands coming through.”

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Posted 6 years ago

“Great product selection and excellent service !”

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Posted 6 years ago

“My experience using Trouva was excellent. I love the I am buying from smaller, independent brands and stores who have more unique, harder to find products (especially as a small business owner myself). The ordering was easy and shipping quick and efficient. Will definitely continue to use Trouva Thanks”

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Posted 6 years ago

“Great selection and efficient service”

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Posted 6 years ago

“Trouva is ideal for gift finding and for tracking down that elusive treat you just gotta give yourself. I love it.”

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Posted 6 years ago

“I love how I can have access to so many independent boutiques. The shipping method is fast and I really like that you pay a standard shipping fare no matter from how many boutiques you shop.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews