Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful unusual choice of exciting items all in one site. So easy to order, pay and receive items.”

Helpful Report

Posted 6 years ago

“I love that Trouva means I have access to some of the amazing independent shops I never get to actually visit. It’s definitely become the first place I visit for wedding, birthday and special occasion gifts (and also when I feel the need to spoil myself!). I’ve always found the customer service above and beyond. Keep doing what you’re doing thank you!”

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Posted 6 years ago

“Excellent choice of products , easy to use search functions and fast delivery”

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Posted 6 years ago

“I came across Trouva while searching for a particular item ( Leather Bee design bag ). I am so glad I found Trouva, as there are so many different boutiques that you can shop from. I have since been back to Trouva and placed a second order, you will never struggle again as finding something different is no problem at all. I thoroughly enjoyed the experience of shopping and the high quality of goods that were sent to me.I would definitely shop with Trouva again and recommend them to anyone looking for that special gift.”

Helpful Report

Posted 6 years ago

“Small boutiques, diversity, nice things to find and always on time with answers or with deliveries. It’s not a website, it’s a community.”

Helpful Report

Posted 6 years ago

“I was delighted when I came across Trouva., it gave me access to a wide range of superb boutique shops with a wonderful range, both in type and price, or unusual goods. Ideal for presents when you want that little extra and unique gift for special friends, or of course for yourself. And of course I do not have to go traipsing round the shopping centres looking for unusual items. The selection is superb. the prices are good, service on the whole is excellent. I did have one blip where an item came without a piece, and phoning and emailing did not get the piece sent. However it was not an essential piece. Apart from that one blip I have continued to use the service and am well on with my Christmas shopping and gifts for other occasions.”

Helpful Report

Posted 6 years ago

“Each item I have purchased has been of the highest quality. Love the fact you sell unique items as well. Could not recommend highly enough!.”

Helpful Report

Posted 6 years ago

“Trouva is a fantastic platform, championing indies & offering up a beautiful selection of everything you might need to live the good life. Orders arrive promptly, in lovely packaging, and more often than not with a personal thank you from the shop. Highly recommend.”

Helpful Report

Posted 6 years ago

“Shopping with Trouva is always a delight. I have always been able to find something to tick my gift searching task It has encouraged me to search out the Trouva shops in the towns and cities I visit. The on line delivery is excellent.”

Helpful Report

Posted 6 years ago

“Trouva sells wonderfully unusual Scandinavian designs, fantastic friendly service and and speedy delivery.”

Helpful Report

Posted 6 years ago

“Found what I was looking for at a cheaper price with trouva. Very happy with the service”

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Posted 6 years ago

“Amazing company”

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Posted 6 years ago

“I get access to so many different boutiques through Trouva - love it!”

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Posted 6 years ago

“Excellent collection of varied boutiques. Wonderful customer service.”

Helpful Report

Posted 7 years ago

“I love the choice and quality of the goods Trouva offers. I also like to support independent boutiques and Trouva provides an easy way to do this. I know that I will be able to find what I'm looking for as well as being tempted by unique and original things I wasn't(!) and have always been extremely happy with the service provided.”

Helpful Report

Posted 7 years ago

“Huge selection of beautiful designs from ondependent boutiques; Great service. Recommended!”

Helpful Report

Posted 7 years ago

“Beautiful collection of products and boutiques. Its really special that unique items are together in one place. I will definitely shop again”

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Posted 7 years ago

“Lovely stuff and quick customer service”

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Posted 7 years ago

“Love Love Love my watch. Delivered quickly, exactly as described. Very good choice of products. Fantastic way for independent shops to sell from one website. Thank you so much.”

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Posted 7 years ago

“Excellent products, excellent service. Many thanks.”

Helpful Report

Posted 7 years ago

Trouva is rated 4.6 based on 4,470 reviews