Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to find unique items and support small independent businesses.”

Helpful Report

Posted 7 years ago

“Got a very nice copper vase professionally made to a very high standard”

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Posted 7 years ago

“Great website which is easy to use. Good service and communication. Can’t fault Trouva!”

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Posted 7 years ago

“When you go to a shop you have to have what they stock which may be a compromise but with Trouva you can buy what you really want. Thank you.”

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Posted 7 years ago

“Great copper bowl,professionally made”

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Posted 7 years ago

“Lovely and varied choice of items and an easy to navigate website. I have found some unusual gifts on here that have all been very happily received. You can’t really ask for more than that. I highly recommend.”

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Posted 7 years ago

“Despite a problem with the delivery company Trouva sorted it all out and the gift arrived safely”

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Posted 7 years ago

“I managed to find a brilliant selection of indoor planters for my daughter in law's birthday. The website is very easy to navigate and I was notified every step of the way. The planter arrived earlier than expected and was packaged well with a friendly note from the stockist and a cute drawing! Great service from beginning to end, Thank you all.”

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Posted 7 years ago

“Super service, adore my pink mirror which really compliments my pink cloakroom! Will definitely shop on Trouva’s treasure trove of items again.”

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Posted 7 years ago

“Such a wonderful range of products to suit everyone’s taste and styles. Ordered a much admired Eames Bird. It did not disappoint. Arrived beautifully packaged. Will definitely be back for more lovely items. TY Trouva 😁”

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Posted 7 years ago

“So far everything I have bought from Trouva has been exactly what I wanted. Individual, gorgeous and excellent quality. And I love the fact that it lets me support independent retailers.”

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Posted 7 years ago

“Great selection and variety of interesting items. Great service, deliveries, communication and a smart, easy to use website. Will always recommend!”

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Posted 7 years ago

“Fantastic experience buying from a local independent. Received a friendly text to confirm order details and had my parcel hand delivered the next day! You can’t beat the personal touch.”

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Posted 7 years ago

“Prompt service and quality goods”

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Posted 7 years ago

“It was great all the way! surprising customer service!”

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Posted 7 years ago

“Wide range of objects that are very much on trend. My experience was great. All the products were pretty much as expected if not better. Didn’t have any issues so hard to say what customer service is like. Only downside is that as items are from different sellers they will come separately. I. Would definitely buy from Trouva again.”

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Posted 7 years ago

“Great selection. Inspiring and exciting!”

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Posted 7 years ago

“The Trouva experience is superb, 1st class and the delivery was really fast.”

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Posted 7 years ago

“Really excellent customer service, quick shipping :)”

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Posted 7 years ago

“They sell amazing products from the best independent boutiques.”

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Posted 7 years ago

Trouva is rated 4.6 based on 4,470 reviews