Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, prompt delivery and the items were beautifully packaged.”

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Posted 7 years ago

“Good customer service and love the website!”

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Posted 7 years ago

“Lovely website easy to use with interesting, unusual products all in one place. My purchases were delivered as and when promised and included a thank you note from the individual boutique. A very nice touch. I will use the site again and recommend it to my friends.”

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Posted 7 years ago

“Awesome customer service and will deff buy again!”

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Posted 7 years ago

“The price of the item purchased and the speed of my delivery to Australia were exceptional.”

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Posted 7 years ago

“Excellent unique products in one place, for myself, house, presents for family! Just best quality, quick postage, five star customer service! Just love it!”

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Posted 7 years ago

“It was exactly what my gift recipient had been looking for and delivery before Christmas was very speedy.”

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Posted 7 years ago

“I love the product selection and the fact that I can shop at all these amazing independent stores that I’ve wanted to visit across the UK. It’s great to see Trouva celebrating and supporting independent retailers and I will definitely be buying again soon!”

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Posted 7 years ago

“You guys are simply brilliant! Bought all my Christmas presents from you this year. Hope you take over the world”

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Posted 7 years ago

“great variety of items, well curated. Very good and responsive service”

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Posted 7 years ago

“Incredible customer service.”

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Posted 7 years ago

“An excellently curated selection of products, displayed wonderfully and easily navigable on site. Delivery was fast and efficient with all items packed wonderfully and arrived in one parcel despite coming from multiple boutiques.”

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Posted 7 years ago

“It's a great place to find all the independent brands and boutiques and the customer service is great.”

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Posted 7 years ago

“Their customer service is great. They told me there was going to be a delay in one of my items. Also when I had an issue with another item, they were very quick at responding and sorted my issue out.”

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Posted 7 years ago

“Such a well curated collection - I hate sites that have so much to trawl through that it’s overwhelming - I end up buying nothing because I can’t decide!”

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Posted 7 years ago

“Wonderful selection of beautiful treasures, with a fast and easy ordering experience.”

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Posted 7 years ago

“Quick and easy to order and expert delivery”

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Posted 7 years ago

“I've purchased a few items and they've arrived promptly and with added good service from both the shop and Trouva, Have also enjoyed being able to shop at small design shops across the UK that I wouldn't be able to visit.”

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Posted 7 years ago

“They are a small independent company that is fairly new , they sell quirky and lovely home gifts and shipping is very quick and effecient”

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Posted 7 years ago

“has lots of variety”

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Posted 7 years ago

Trouva is rated 4.6 based on 4,470 reviews