Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service; item was efficiently and quickly delivered Wouldn't hesitate to recommend this company and will use again”

Helpful Report

Posted 4 years ago

“Great gift and excellent, fast, personalised communication when I had a query - would recommend”

Helpful Report

Posted 4 years ago

“Great facility for a Christmas present list. Lots of ideas and stuff that is a little bit different - from the comfort of my lounge :)”

Helpful Report

Posted 4 years ago

“I *want* to shop small and I *want* to do the right thing and support small businesses, but in the pandemic i've felt like i can't really leave the house to go shopping. Trouva has given me a safe way to look at LOADS of small shops at once - plus my delivery times were 2-3 days!”

Helpful Report

Posted 4 years ago

“Very easy to use and great value. Plus delivery was very efficient.”

Helpful Report

Posted 4 years ago

“Great communication re delivery and very pleased with the beautiful mugs”

Helpful Report

Posted 4 years ago

“Very impressed with the efficient handling of the order and it’s packaging through to delivery. A wonderful range of unusual goods that support many independent retailers. Congratulations.”

Helpful Report

Posted 4 years ago

“Lovely items, service great Thank you”

Helpful Report

Posted 4 years ago

“Great products and good delivery service”

Helpful Report

Posted 4 years ago

“Love the website and the really excellent customer service. Will definitely use again”

Helpful Report

Posted 4 years ago

“Really happy with my purchases. Good value, great items, fast delivery and packaged to a really high standard.”

Helpful Report

Posted 4 years ago

“Have bought several items through Trouva, i am delighted with the items which all have been unusual and reasonably price and all arrived safely to their destinations.”

Helpful Report

Posted 4 years ago

“Excellent service, and the clock is beautiful.”

Trouva 5 star review on 17th December 2020

Helpful Report

Posted 4 years ago

“Lovely, on trend sweatshirt ordered as a Christmas present for my daughter. I'm sure she will love it! Prompt, efficient service - arrived so quickly. Thank you for help in deciding size as well.”

Helpful Report

Posted 4 years ago

“Package arrived sooner than expected, which was great! Bought something as a gift for my dad, I'm sure he'll love it.”

Helpful Report

Posted 4 years ago

“Great product, customer service ( accidentally bought 2 of same but communicated well both sides so got money back for extra order ) Fast delivery . Thanks very happy karina”

Helpful Report

Posted 4 years ago

“Excellent service, great communication & when I received the items they were just perfect!! I’ll definitely use Trouva again, 100%!!!”

Helpful Report

Posted 4 years ago

“Fabulous website !! Lots of lovely things to choose from. Always quirky gifts thats you cant find anywhere else ! Love Trouva !”

Helpful Report

Posted 4 years ago

“Beautiful quality items. Fast delivery.”

Helpful Report

Posted 4 years ago

“Really gorgeous item and super swift delivery - ordered at 5pm on Friday and it arrived, securely packaged and in perfect condition, by Sunday! So pleased with it and will definitely be purchasing on Trouva again. Thank you!”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews