Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the moon with orders, excellent quality. So impressed with the delivery service and the gift wrapping, even had a little personal message written, in a pen, on the compliment slip. Thanks Sue & Trouva 🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 years ago

“I bought several great products from 2 different boutiques which arrived in a couple of days. Happy with both which were reasonably priced. There was a small issue with one product and customer service responded within hours and had liaised with the boutique in question and resolved to my satisfaction the next day. Very happy”

Trouva 5 star review on 16th December 2020

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Posted 4 years ago

“Unfortunately the item I ordered was out of stock but this was handled with efficiency and promptness. Thank you”

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Posted 4 years ago

“Delivery was very prompt and i was kept informed all the way about the delivery”

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Posted 4 years ago

“Great product and with a lovely note attached to it! Exactly what I wanted”

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Posted 4 years ago

“very efficient service”

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Posted 4 years ago

“Amazingly quick delivery of a much needed Christmas present, fast and effective communication. Highly recommended!”

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Posted 4 years ago

“I’m usually satisfied with my online purchases but rarely even more pleased with the reality - this small, simple but well-designed salt/pepper grinder is delightful. I’ve bought it as a gift so it’s especially important. The website was easy to use, it was carefully wrapped & arrived quickly.”

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Posted 4 years ago

“Loved the Christmas lights I ordered and delivery was fast. Glad to be able to support an independent business at this time of year.”

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Posted 4 years ago

“The ordering process was simple and we were kept informed of when the goods were dispatched. I have to say we are delighted with our order (enamel toilet brush set).”

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Posted 4 years ago

“Found exactly what I was looking for.”

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Posted 4 years ago

“Lovely items well packaged and arrived promptly and safely by courier”

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Posted 4 years ago

“So glad I googled to find the specific bag my daughter wanted for her birthday as was sold out on the maker’s website. It was the same price, beautifully packaged with a lovely handwritten note inside. Easy ordering and fast delivery! Happy customer!”

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Posted 4 years ago

“Very pleased with my purchase, service & delivery. Will use in future again!”

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Posted 4 years ago

“Merry Christmas to you all and thank you for my little card from yourselves with my order. My mum will be buzzing”

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Posted 4 years ago

“Excellent and efficient service. I would definitely use again!”

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Posted 4 years ago

“I was searching for a make up bag with a more individual design for a Christmas present - Trouva didn’t disappoint. Excellent range & delivery of my item was super quick. Will certainly recommend Trouva.”

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Posted 4 years ago

“Good product, fast and efficient service. What nore do you need”

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Posted 4 years ago

“Great service and very quick delivery.. The matches were just what I wanted.”

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Posted 4 years ago

“First time purchase made here in Trouva. The customer service responded very quickly and I felt well cared. I’ll shop again.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,470 reviews