Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product. Fast and reliable delivery. So pleased with my wine glasses”

Helpful Report

Posted 4 years ago

“It was a pleasure to know I was supporting independent stores in these times of need. The delivery arrangements were a little bit complicated/expensive, but I worked them out in the end and the site helps by separating out your basket. Every single thing I ordered was a total pleasure to receive and definitely would not have been available on amazon!”

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Posted 4 years ago

“My Christmas tree decoration came extremely well packaged,cheaper than EBay and of course the ability to use and support local businesses. I was delighted to find inside a hand written Thank you note for my purchase. I will recommend you to family and friends and in the future use you again. Thank you my decoration has pride of place on my tree.”

Trouva 5 star review on 13th December 2020

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Posted 4 years ago

“Easy to find what I was looking for and goods were dispatched really quickly and arrived safely. Great service! Thank you.”

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Posted 4 years ago

“Was very pleased with their service, despite some delay in arriving, Christmas after all. They were very efficient and kept me up to date. Would definitely use them again.”

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Posted 4 years ago

“Well packed and fast delivery”

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Posted 4 years ago

“Very pleased with my Hare Expresso mugs. Very prompt delivery. Well packed too. Would recommend Trouva”

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Posted 4 years ago

“Fabulous customer service”

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Posted 4 years ago

“Excellent service! Items arrived very quickly. Would definitely shop with TROUVA again!”

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Posted 4 years ago

“Wonderful website, easy to browse and checkout with lots of payment options. Fast shipping, beautiful packaging and quality items. I bought a little toy mouse for my niece, who I know will be thrilled.”

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Posted 4 years ago

“I had excellent service from Trouva. I received my item very quickly and the item itself was of a better quality than it looked on line. I would definitely order from Trouva again”

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Posted 4 years ago

“We wanted to add to our Christmas mugs and found them on this site. They arrived quickly and we are really leased with them”

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Posted 4 years ago

“This is an excellent website bringing together so many great, well-designed products in one place. It saved me a lot of time searching out appropriate gifts and stocking fillers and all the products arrived quickly and, with one exception, well packed.”

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Posted 4 years ago

“Love it and it came really quickly to”

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Posted 4 years ago

“Great service. Quick delivery. Just what I wanted for my husband for Christmas : ) Thank you”

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Posted 4 years ago

“Exactly like the picture. The right weight and fits perfectly in my hand, just like my fathers old vintage one.”

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Posted 4 years ago

“I got a polar bear stocking from here and it is the cutest thing! They have some very unique items on this website that are definitely worth the money! will definitely buy from here again”

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Posted 4 years ago

“A pleasure to browse through with many quality unusual gifts. I am very peased with my purchase.”

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Posted 4 years ago

“Very happy with Trouva and the extremely speedy delivery, especially at this time of year (Christmas). I should point out that I'm new to their shopping experience and I certainly will be returning to them. NB The item I bought is good quality and the fact that it was wrapped and finished with a little dried flower sprig was a lovely surprise.”

Helpful Report

Posted 4 years ago

“Very happy, fast delivery with a lovely handwritten note.”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews