Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product and service - especially as it was a busy Christmas period”

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Posted 6 years ago

“Lovely items, reasonably priced and a personal touch”

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Posted 6 years ago

“Received my items on time and well packed with a personal thank you from the shop owner. Excellent customer service as well, I wouldn’t hesitate to order again!”

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Posted 6 years ago

“Amazing selection of items and the customer service was good when one item unfortunately arrived broken.”

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Posted 6 years ago

“Excellent delivery service and all products as per the description. I would definitely purchase from Trouva again.”

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Posted 6 years ago

“Very good service, product as described, quick delivery.”

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Posted 6 years ago

“Fantastic! Most of my Christmas shopping was done with Trouva this year. Original, quality and delivered on time”

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Posted 6 years ago

“Lots of choice from independent sellers all in one place. Great service”

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Posted 6 years ago

“Looking for an item that isn't highly stocked in the UK, I found it on Trouva after a generic search for the product on the internet. The site was easy to use to purchase the item. From this point on Trouva kept me updated on the progress of the order and the parcel arrived very quickly. Would use again.”

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Posted 6 years ago

“Great item and service. Super pleased”

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Posted 6 years ago

“Lovely product. Excellent delivery time. Happy with all aspects of Trouva.”

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Posted 6 years ago

“wonderful lights, super prompt delivery in time for xmas.”

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Posted 6 years ago

“Great support and quick service. When something didn't arrive it was noticed by Trouva and resolved immediately.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Excellent.👍🤗🤗”

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Posted 6 years ago

“Excellent service. Gift beautifully wrapped and arrived promptly.”

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Posted 6 years ago

“When my goods arrived damaged Trouva went the extra mile and made sure my replacement arrived super quickly in time for Christmas. A first class service, would recommend and will use again. Many thanks to the team.”

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Posted 6 years ago

“Great products. Tastefully curated. Great for gifts and those of us who love boutique shops but don’t have the time to go out!”

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Posted 6 years ago

“I've stopped with Trouva multiple times. It is my go to online shop.”

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Posted 6 years ago

“Excellent service, fast delivery. Beautiful product! Will definitely use again, thank you”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews