Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have done a lot of Christmas shopping this year on Trouva. Have found lots of lovely things that I wouldn't find on the high street. The service from the independent shops has been excellent. Would highly recommend.”

Helpful Report

Posted 6 years ago

“Really happy to discover this site. I have been trying to shop more ethically this year, including supporting more small businesses, so it was lovely to discover this site as an easy way to access lots of them. Great customer service, things were dispatched quickly and packaged well. Actually it was a good job they were well-wrapped, as the Hermes delivery driver was quite rough with the parcels and the boxes were dented in several places but nothing inside was damaged.”

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Posted 6 years ago

“Excellent service amazing gifts i am really pleased with the items i purchased i would highly recommend excellent if you want something a little different 😘😍😘”

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Posted 6 years ago

“I searched for Cottage Garden soap everywhere and found it on your list.It is the most gorgeous perfume ,filling the room with scent.Thanks for making my bathtimes special”

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Posted 6 years ago

“Great range of stylish products”

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Posted 6 years ago

“I’m so happy to have stumbled across Trouva. A website full of fantastic little boutique shops, selling unusual, beautiful gifts at reasonable prices. Everything arrived so quickly. Customer service was excellent. Thank you for a very pleasant shopping experience.”

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Posted 6 years ago

“I order my etecat gin tea bags through Trova. Good fast efficient service.”

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Posted 6 years ago

“Excellent all round. Item arrived quickly and we'll packaged.”

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Posted 6 years ago

“Love this website and very pleased with my bag. Excellent quality and very good size, also lightweight. Will be browsing again in the future.”

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Posted 6 years ago

“Great products, great service!”

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Posted 6 years ago

“Good website, easy and efficient and fast delivery.”

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Posted 6 years ago

“For the indépendants, love it! My new go to shop for gifts that I end up also buying for me!”

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“Excellent small wallet/purse. Lovely leather.”

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Posted 6 years ago

“Fantastic selection from amazing independents. One of my favourite places to shop.... Long live Trouva!!!”

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Posted 6 years ago

“Received 6 lovely cushions as expected. Purchase and delivery made within a good time period. Great job.”

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Posted 6 years ago

“Beautiful products and helpful sellers. Fast delivery and excellent communication. A truly personalised service and wonderful service. Highly recommended.”

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Posted 6 years ago

“Love independent shops and this is a fabulous place to find them 😊”

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Posted 6 years ago

“Very prompt service and kept me informed all the way through”

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Posted 6 years ago

“Was delighted to find the bibs I'd been looking for. The service was fast and efficient. Highly recommended.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews