Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this website- great selection of the most amazing gifts and goodies. The personal touch on the wrapping and notes in orders I've made has been great. Fab quality goods too.”

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Posted 6 years ago

“Wonderful products, great service. Unusual, beautiful gifts.”

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Posted 6 years ago

“Very pleased to have found this shopping site. Items from individual shops all delivered promptly - no problems.”

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Posted 6 years ago

“Quick response and delivery - great service ...”

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Posted 6 years ago

“I ordered 6 items and one was slightly damaged. It was replaced quickly free of charge. Very happy with the service,”

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Posted 6 years ago

“Awesome, thank you”

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Posted 6 years ago

“Great service yet again from Trouva. So pleased with my gorgeous table linen”

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Posted 6 years ago

“An enjoyable experience. Prompt service, delivered speedy and on time Excellent packaging and the goods were of the highest quality. Highly recommended. Dianne - Staffordshire”

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Posted 6 years ago

“Excellent service, product packaging and communications, these guys really get customer service at the highest level. I would use no other site if that were possible!”

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Posted 6 years ago

“Good, fast service. I was looking for a specific make of reading glasses. A Googlesearch suggested a boutique within Trouva & the glasses were speedily despatched, well packed.”

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Posted 6 years ago

“This is a great store, item received with a lovely note and chocolate... made my day ❤️ All wrapped lovely too.. quick response and item delivered quickly, would highly recommend and will definitely be returning”

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Posted 6 years ago

“Lovely products and great service !”

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Posted 6 years ago

“Trouva is becoming my go to for original and stylish purchases. Love them.”

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Posted 6 years ago

“Excellent and speedy service and high quality merchandise. When there was a mistake in my order they could not have been more helpful and the problem was sorted very quickly. I would not hesitate to use Trouva again and based on my experience heartily recommend them.”

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Posted 6 years ago

“Lovely to browse this website as it takes you to so many boutique shops which you wouldn't otherwise see unless you live in that local area. As it happens I found all of what I was looking for in one particular shop Squirrel in Cumbria and the 3 items I bought were sent for only £1.99. Definitely worth a browse!”

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Posted 6 years ago

“Lovely, different objects. Easy company to deal with. Orders arrive on time. I like using Trouva.”

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Posted 6 years ago

“Great service, gorgeous items. I can always find a unique and beautiful version of whatever I am looking for.”

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Posted 6 years ago

“Products arrive on time and well informed as to progress of purchases”

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Posted 6 years ago

“I am delighted with all my purchases from Trouva independents. I loved being able to shop from delightful shops from every corner of the UK in one place and in one transaction. The icing on the cake was when all the items arrived from these wonderful sellers with individual notes and wrapping from the boutique owners. Such a lovely, personal touch and I will 100% be shopping with Trouva in the future.”

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Posted 6 years ago

“Very good transaction, site, delivery.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews