Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service from Trouva. I bought a fab door mat for my brother for Christmas - he absolutely loved it! Great customer service too, and I received a handwritten thank you note - a very nice personal touch. I would definitely recommend Trouva and wouldn't hesitate to shop here again. Thank you!”

Helpful Report

Posted 9 years ago

“Beautiful (yet sensibly priced) product arrived safely and well packaged. Felt like opening a present!”

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Posted 9 years ago

“Packaging, delivery and product were all of the highest standard. I would definitely recommend and use Trouva again”

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Posted 9 years ago

“Excellent collection. The best one-stop-shop for gifts or stylish home accessories.”

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Posted 9 years ago

“Trouva was a great find and perfect one stop shop to find great unique Christmas presents last year! Have recommended it to friends and family since.”

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Posted 9 years ago

“It was my first purchase and initally dissappointed when the shop in Wimbledon but the shop emailed me to advise when the candles were in stock and contacted me so was very happy to get the candle as i wanted to give my daughter one as part of her christmas. It is her favourite candle . Thank you Julia Garka”

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Posted 9 years ago

“I was looking for an egg cup for my daughter's Christmas stocking. I saw the guinea pig egg cup and had to get it because it looks so much like one of our guinea pigs! Rigby & Mac The Dulwich Traders processed my order very quickly and it arrived in perfect condition.The egg cup itself is super quality and has been used for my daughter's soft-boiled eggs in the morning already.”

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Posted 9 years ago

“The products were excellent and were delivered really quickly. In particular, the print I ordered was packaged up really well and arrived much quicker than I expected.”

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Posted 9 years ago

“Great service, fast delivery and lovely quality product.”

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Posted 9 years ago

“excellent online purchase experience- would highly recommend to friends and family!”

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Posted 9 years ago

“It took a lot of searching to track down this particular style of necklace and when I received it from Trouva I was absolutely delighted with the quality and service. It was a pleasure to do business with this company and I will certainly be buying from them again.”

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Posted 9 years ago

“Fantastic find with an amazing and eclectic selection of very desirable items. Very much a "go to" site with great service to match.”

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Posted 9 years ago

“Lovely products and great service.”

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Posted 9 years ago

“Excellent product Excellent delivery time Would recommend this company and will definitely buy from them again Thank you”

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Posted 9 years ago

“This was the first time I shopped with Trouva and it was an absolute joy. Beautiful items - it really is a treasure trove - and the customer service has been fabulous. I bought a Christmas present for my mum and she was delighted too. Thank you, thank you!”

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Posted 9 years ago

“Item arrived very quickly during the busy Christmas period. Loved the fact that the online pictures were very clear and item did not disappoint. Would definitely buy again”

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Posted 9 years ago

“Wonderful lamp, fast delivery. Great website and boutique, will be using again when I can! Happy customer”

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Posted 9 years ago

“Excellent choice of products Very quick delivery”

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Posted 9 years ago

“Very nice to be able to browse genuine boutiques online and support small businesses. Not to mention the convenience of getting it all delivered. Great idea, long may it prosper.”

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Posted 9 years ago

“Bought a wooden toy cooker from Rigby & Mac The Dulwich Trader on Trouva as had issues with a previously placed item (on another site). Needed it fast in the run up to Xmas and received it promptly. In the process I spoke to shop itself (super friendly) and Trouva themselves (which was easy seeing we share the same floor at a co-working space in London :) !) who provided me with tracking promptly & accurately. So, very happy - great item bought, one happy child and great service from Trouva.”

Helpful Report

Posted 9 years ago

Trouva is rated 4.6 based on 4,470 reviews