Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was processed promptly, the delivery was very fast and the oroduct was exactly as it was presented on the website. It was hard however to navigate the website to find the items, as there was no categories for the tinned sardines. I only found it when I did an overall search.”

Helpful Report

Posted 9 years ago

“Trouva is my no.1 go to for gifts and whilst I'm there for myself too! It's beautifully curated and so easy to navigate - you don't have to trawl through pages and pages to find products. I also love that by shopping through the site you are supporting small boutiques and start-up businesses.”

Helpful Report

Posted 9 years ago

“Great selection available. Found exactly what I was looking for. Smooth transaction and prompt delivery.”

Helpful Report

Posted 9 years ago

“Trouva have some absolutely lovely things! Exceptional service and great communication especially as I made a few changes to my order. Everything arrived quickly and in beautiful packaging. I will most definitely be buying from here again.”

Helpful Report

Posted 9 years ago

“I bought the glass travel coffee cup for my other half who dislikes the taste of plastic travel mugs. He is delighted with it. I liked the range of products available on the website. Dispatch was quick and I will shop again”

Helpful Report

Posted 9 years ago

“Very pleased with the product and service. Would shop here again.”

Helpful Report

Posted 9 years ago

“My experience of shopping with Trouva was excellent in every aspect.I love the bangle I bought-in fact I bought a second in a different colour! Service was efficient and communication swift-I would thoroughly recommend Trouva based on my shopping experience.”

Helpful Report

Posted 9 years ago

“Website was very easy to use with a great selection of beautiful products. When my earrings arrived I was over the moon!”

Helpful Report

Posted 9 years ago

“Package arrived on time and great quality prroduct.... Nothing else to be said really. Thanks”

Helpful Report

Posted 9 years ago

“Good range of interesting products. Staff helpful after I made a mistake on my order and quickly sorted it out.”

Helpful Report

Posted 9 years ago

“Very happy great service”

Helpful Report

Posted 9 years ago

“Great quality product and very swift delivery. Excellent client service too!”

Helpful Report

Posted 9 years ago

“Great idea and brilliant resource in the run up to Christmas. Having moved out of London, one of the things I miss is the little indie shops and boutiques so Trouva means I can do the kind of shopping I love without the hassle of having to having to actually go back there. Bonus!”

Helpful Report

Posted 9 years ago

“I adored my special christmas decorations thankyou”

Helpful Report

Posted 9 years ago

“Treated myself to the kitten Christmas tree topper and it's gorgeous, it arrived in good time and i'm delighted with it.”

Helpful Report

Posted 9 years ago

“Lovely products...... super gifts for xmas. Was worried about one item which didn't arrive with the first delivery so phoned and was given clear explanation about and information. It arrived a couple of days later.”

Helpful Report

Posted 9 years ago

“Amazing selection of products, and beautifully presented.”

Helpful Report

Posted 9 years ago

“My sister gave me the link to your site to purchase the little citrus juicer as she wanted it for Christmas. I have to say the ordering process was a piece of cake & the delivery was swift considering it was peak Christmas time. The product range is very good & reasonably priced but the personal and lovely note enclosed with my order will ensure my continued patronage. You can get most things from other sites but that small gesture will make me come back to you over all of them. Would definitely recommend to friends & colleagues.”

Helpful Report

Posted 9 years ago

“excellent service and good online selection.”

Helpful Report

Posted 9 years ago

“Great gift! Especially for the cat lovers, was a real talking point on Xmas day!”

Helpful Report

Posted 9 years ago

Trouva is rated 4.6 based on 4,470 reviews