Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered twice from Trouva in last two weeks and their service is exceptional and so fast! My two orders of cushions arrived in perfect condition and expertly packed. Thank you Trouva❤️”

Helpful Report

Posted 4 years ago

“Fast efficient service.”

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Posted 4 years ago

“Great mugs, ideal for the grandchildren.”

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Posted 4 years ago

“Absolutely thrilled with my purchase, good quality and fast delivery!”

Trouva 5 star review on 6th December 2020

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Posted 4 years ago

“Amazing range of products, great communication and quick delivery. SO good to be able to support independent businesses from the ease and comfort of home. Will be using again for certain.”

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Posted 4 years ago

“Was looking for an Annie Sloan chalk paint colour that AS didn't have any on her website. Found it on this site which brings together smaller retailers, a bit like Ebay but seems much more swish. The smaller retailers are actual shops so I feel I'm supporting them. Anyway, I found the colour I wanted, so a good result!”

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Posted 4 years ago

“Had a delivery issue (nothing to do with Trouva) and they sorted me so quickly. Thank you so much would def recommend”

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Posted 4 years ago

“Ordered on 27 Nov and it arrived on 1 Dec, with an email confirming delivery. I like the idea of supporting independent shops from the UK and abroad with a single online shop. On the downside, I've lost hours of my life browsing!”

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Posted 4 years ago

“This is the first time I've use Trouva, and have to say I'm very impressed. My order arrived this morning. Very nicely packaged, and in excellent order. I also got an excellent deal on the item I ordered. I will definitely use Trouva agin, and recommend to family and friends.”

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Posted 4 years ago

“Item arrived very well packed and on time. Very good quality christmas bauble. The personalised 'thank-you for shopping with us' note was a lovely touch.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Delightful selection of quality products and boutiques; great customer service that followed up my purchase with punctuality and care.”

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Posted 4 years ago

“Brilliant access to higher street boutiques across the country”

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Posted 4 years ago

“Beautiful”

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Posted 4 years ago

“Love that all the shops are independent, however I did think that the goods would have been manufactured in the Uk but unfortunately still made in China, my mistake, giving support to the independent small business is fantastic and I will be shopping with Trouva again.”

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Posted 4 years ago

“Lovely range of products from small businesses. Good communication between sellers and customers ensured satisfaction with purchases”

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Posted 4 years ago

“Really great to see such a range of products from independent designers in one place. Great products and super quick postage, thanks!”

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Posted 4 years ago

“Absolutely perfect 👌 ❤ 😍 ♥ 👍”

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Posted 4 years ago

“Easy to use and find local shops”

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Posted 4 years ago

“Wonderful choice of products from independent boutiques and shops. Disappointing that restrictions at this time mean wonderful products I chose from abroad are unable to be shipped.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews