Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy and love the concept. Really quick delivery”

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Posted 4 years ago

“Found some lovely gifts- great delivery service- delighted”

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Posted 4 years ago

“Very pleased with my purchases. Arrived on time and carefully packaged.Baubles for my Christmas tree, love my tigers and flamingos and best of all my Freddie Mercury baubles.. Thank you xxx”

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Posted 4 years ago

“There was a little fuss at the beginning of the purchase , but the customer service was on point . The gift arrived as described & we have a very happy wife now . Thank you Trouva”

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Posted 4 years ago

“Considering the item came from Orkney, it arrived quite quickly and at such a busy time of year. It was also nice to feel the order supported a smaller business especially one in a quite remote area. Very happy with the quality of the item. Thank you”

Trouva 5 star review on 7th December 2020

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Posted 4 years ago

“First time I had heard of and used Trouva but was really impressed! Lots of lovely independent sellers to browse. Seamless ordering, kept upto date with order process and was delivered within 2 days which is just amazing given its December! Will definitely use again thank you :)”

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Posted 4 years ago

“Lovely product - even nicer than in the photo. Fast delivery and well packed.”

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Posted 4 years ago

“Excellent recyclable packaging, order arrived quickly and what a wonderful finishing touch to put a hand written note in”

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Posted 4 years ago

“A wonderful experience with Trouva, great communication from customers service and the parcel came wrapped and packed perfectly as it was a glass item. Thank you and will be using Trouva again”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Excellent product and communication.Go the extra mile in customer relations with personal message”

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Posted 4 years ago

“arived in time as promised”

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Posted 4 years ago

“Excellent service, our purchase arrived much quicker than expected.”

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Posted 4 years ago

“Very prompt & efficient service, thank you”

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Posted 4 years ago

“The lamp vase I bought was very good quality and made beautifully. Very good and fast service.”

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Posted 4 years ago

“My order arrived as and when expected and was beautifully wrapped for gifts. Exceptional service.”

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Posted 4 years ago

“Great website pulling together lots of independent retailers providing lovely home interior Products”

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Posted 4 years ago

“Loved these little jewellery boxes. Better than I thought they would be, will make the perfect present for two nieces at Christmas. Great service, they arrived exactly when promised.”

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Posted 4 years ago

“Perfect item, it will make the best present. Thank you.”

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Posted 4 years ago

“Wonderful website full of attractive , desirable items, difficult to choose from such well selected boutiques.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews