Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing place to shop full of beautiful things and top class service.”

Helpful Report

Posted 6 years ago

“Service was great website easy to use thank you”

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Posted 6 years ago

“I purchased a dressing gown and it is so light and luxurious, I love it ❤️ The collar, cuffs and belt feel like Raw silk, it really is a beautiful garment.”

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Posted 6 years ago

“Super fast service. Great communication. Happy customer”

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Posted 6 years ago

“Excellent quality gift. Completely unique. Very quick delivery. Would highly recommend”

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Posted 6 years ago

“Lovely things and excellent service from individual boutiques”

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Posted 6 years ago

“Trouva's customer service has been excellent. I ordered a coat but within a few hours of placing the order I was contacted by Nik to say that unfortunately the store had already sold their remaining coat and I was welcome to a refund. I was informed that the store was expecting more stock so I opted to wait and was kept informed by Nik as to the status of my order which was delivered the following week. I am very pleased with the service.”

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Posted 6 years ago

“Great website with beautiful items at good prices, and really helpful staff on hand if you need them with your orders. I bought my wife's anniversary gift from here and she was over the moon with it. Will be shopping here again in the future.”

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Posted 6 years ago

“So glad I could find was I was looking for here, as it’s a Northbound American brand that doesn’t deliver to the uk and I was struggling to find, delivered on time, good price! Very happy!”

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Posted 6 years ago

“Great choice of different products from independent retailers. My gifts arrived on time and beautifully packaged. Thank you!”

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Posted 6 years ago

“Very happy with my purchase , I’ve bought from Trouva before and always lovely things.”

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Posted 6 years ago

“I found a lovely planter on Trouva which I was unable to find elsewhere. The service was personal and efficient. I thoroughly recommend it to anyone who is looking for something just a little bit different. Ruth”

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Posted 6 years ago

“I found a coat I absolutely loved in the Isle of Man. It didn't have my required size so I searched on the internet and found it on Trouva whom I had not heard of before. It was so easy to order and before despatch I enquired about sizes and received an immediate reply promising to look into it. They did the next day. Coat shipped quickly and I am made up with it. I would definitely recommend Trouva and will be shopping with them again.”

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Posted 6 years ago

“Easily found what I was looking for at a good price and it arrived quickly and well-packaged. What more can you ask for?”

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Posted 6 years ago

“The choice is brilliant. The quality of the item I brought was good. It arrived quickly and I wasn't disappointed”

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Posted 6 years ago

“Amazing products from all diffferent places, which otherwise you woul not find so easily, I love the fact that they are coming from small retailers. Also, great service, at Trouva they make sure is well packed to avoid damages during transport and that your product is carefully treated. I even had a nice note wishing I like my planter. Overall a great shopping experience... Thanks Trouva!”

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Posted 6 years ago

“Prompt delivery, reasonably priced postage 😀”

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Posted 6 years ago

“Lovely alternative gift for my brother-in-law. Delivered promptly”

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Posted 6 years ago

“Really happy with the service provided by Trouva. The products were sent promptly, and my queries were dealt with thoroughly. I would definitely recommend buying from them”

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Posted 6 years ago

“Unusual things Easy to use and order Arrived quickly”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews