Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a fabulous way to help independent businesses, i'll definitely use this service again.”

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Posted 6 years ago

“A fast easy and safe way to find just what I wanted”

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Posted 6 years ago

“Great product + prompt delivery, well packaged.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“The service with Trouva was excellent! My items were delivered quickly and were packaged well. The communication was also spot on! I will definitely be using them again - they have so many nice things I want to buy!”

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Posted 6 years ago

“Excellent service, prompt delivery and amazing products. Would definitely order through Trouva again. Shops have lots of unusual products covering all budgets. Love them!”

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Posted 6 years ago

“Great site for something different and quality goods. Excellent service and packages with care, little details make a difference”

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Posted 6 years ago

“Excellent and prominent response to my correspondence. First class.”

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Posted 6 years ago

“An easy to use website with great customer service.”

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Posted 6 years ago

“Excellent! Thank-you for super fast delivery and lovely communications. Very happy with everything! ☺️”

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Posted 6 years ago

“Fabulous service..speedy delivery,excellent product.”

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Posted 6 years ago

“I saw, I ordered, I took delivery. What any buyer wants is seamlessly easy purchasing, and this is what I received.”

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Posted 6 years ago

“Loved the stylish and tasteful way in which this gift was wrapped, a pleasure from start to finish. Thanks :)”

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Posted 6 years ago

“Lovely to find such unique gifts and from a lovely personal service, the handwritten thank you note with my gift made my day...”

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Posted 6 years ago

“Fantastic service. Great to be able to support local businesses on the high street. Would definately use again.”

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Posted 6 years ago

“Great fun to browse . Great service and delivery. Thanks”

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Posted 6 years ago

“I was very impressed with the quality of the 30 Natural Blocks and they were beautifully packaged. The only problem was there were only 29 blocks in the box. I emailed customer services on a Sunday and got an immediate personal reply ( not computer generated) and the missing block was with me by Wednesday. I was kept informed of the progress of my order st all times. I will certainly use Trouva again. They provide excelled products and gave exemplary customer service!!”

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Posted 6 years ago

“I was so excited to find this company! The products are original and exciting and it was lovely to be able to support local and small businesses. The customer support from your team was outstanding. I needed to return an item and Georgia responded to my questions quickly and helpfully and stayed with me as a personal contact throughout the process. It is quite rare nowadays when dealing with companies, to be able to speak to a person who is knowledgeable and responds to emails so rapidly, updating me regularly. I would definitely recommend Trouva to a friend based on my experience. Many thanks Georgia!”

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Posted 6 years ago

“Excellent quality product, love unusual Christmas ornaments my regal lion fits the bill perfectly. Thank you”

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Posted 6 years ago

“I was very pleased with the yellow terracotta baking dish I ordered and it arrived within 2 days - excellent service!”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews