Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,741 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,741 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 29th July 2025

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Trustpilot" as simply as I can put it, can not be trusted! They are not independent, they are in bed with the corporation's.”

Helpful Report

Posted 5 years ago

“Oh man, this company! I wrote a bad review of a parking site I used, documenting everything that the owner did with email logs and screenshots. They refused to publish the review, and then just stopped answering my emails. They aren't transparent in the slightest, and for sure are in bed with the companies they "review". Don't trust ANYTHING you read there.”

Helpful Report

Posted 5 years ago

“This company is hand in hand with the companies. They don't post the negative reviews only positive ones. This company should be reported.”

Helpful Report

Posted 5 years ago

“Trustpilot is very biased towards companies has many fake reviews and about any negative feedback you leave there will be deleted no matter if it's a valid reason”

Helpful Report

Posted 5 years ago

“I wrote a review for an scam company (ecoparcel.eu) , I ordered a parcel 6 months ago and it never arrived and they didn’t even answer my Emails. In June 2019 this company didn’t have a good reputation on Trustpilot and suddenly in December they have 3.5 stars. I wrote a 1 star review on Trustpilot and they removed it. So obviously they (somehow by getting paid or...) don’t publish bad reviews.”

Helpful Report

Posted 5 years ago

“This is a definitely a pay for review site that is allowing companies to pay to get good reviews. They do not reflect the customers sentiment at all. They're simply a distrustful site !!!!”

Helpful Report

Posted 5 years ago

“These people are really really sick. I have real real orders in my website and they deleted all of it. They are deleting the reviews that they say verified. I have 0 reviews left and I will no longer use this website to ask reviews. Buying them? I am not stupid. I will tell everyone I know to get away from this stupid site for the rest of my life”

Helpful Report

Posted 5 years ago

“Trustpilot’s delete Positive reviews too. Why! Not only did they delete my positive review for superb service from itluggage when they honoured their guarantee, but have taken 8 weeks to come back to me after my objection.”

Helpful Report

Posted 5 years ago

“Why is this Trustpilot service still in operation? Is there legislation applied for false reviews, deletion of true-negative reviews and customer manipulation? I have just discovered that one review reporting a poorly constructed product was removed.”

Helpful Report

Posted 5 years ago

“Trust pilot only work to please the seller of any product no matter what they have done or not done. Until the seller is pleased with any review left about them then Trustpilot won’t let it post. Trustpilot is not reliable for this reason and hopefully will either change this seller love in policy or stop trading!”

Helpful Report

Posted 5 years ago

“It’s a TRAP! - Think again before you sign up... Put your business on Trustpilot and you will soon find out that you are effectively signing your life away. There are few things in life that you can never reverse, but this is one of them. Once you are in you can never get out, it is 100% irreversible. Your page will remain on their site, whether you want it to or not, and whether you have a contract with them or not. So if you wish to pull out, you can, but the reviews remain, and can continue to be posted, just without your ability to reply or report. That is when the trap is sprung by Trustpilot. And just when you think it can’t get worse... Paying for their service does not leave you with any real control over your page. People can leave unfair reviews, and multiple reviews can be left for the same purchase. You will soon discover that the reviewer has far more power than the service provider, to a very unbalanced and unfair degree. Only choose Trustpilot if you want them to hold all the cards over your company!”

Helpful Report

Posted 5 years ago

“I reviewed a scam company on trust pilot with 1.3 stars only because people can't put 0 stars. Every review is saying the same it's a scam you never recieve your goods. Trust pilot have taken down 98 percent of the reviews and the ones that are left all say the same thing. You would think if all reviews are saying it's a scam and customers are being defrauded they would take action against the company and stop them removing honest reviews.”

Helpful Report

Posted 5 years ago

“Don't ever use perfect homes I have been waiting for a replacement Wasing machine for 2months”

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Posted 5 years ago

“Trustpilot don't accept the opinions of the elderly, if they need help on the internet. Ageist and ignorant. Don't trust trustpilot!”

Helpful Report

Posted 5 years ago

“Almost fell for fraud because of Trustpilot. A 5-star rated company is offering British radio ship licenses for foreigners. The British authorities told me this is not legit.”

Helpful Report

Posted 5 years ago

“They remove negative comments probably the company pays them so it’s not an accurate review after all, don’t trust Trustpilot! They are hand in hand with the companies.”

Helpful Report

Posted 5 years ago

“Wrote bad review about company and was informed that i provided false information and review will be taken down. Senjt all informations that company provided service but it was 'not enough evidence' after sending pages including invoice, recipt etc/ ALL positive feedbacks verified and negative not even one is”

Helpful Report

Posted 5 years ago

“Fake reviews and allowing companies who have ceased trading to have a platform for potential fraudulent activity .”

Helpful Report

Posted 5 years ago

“Trustpilot is a big scam. They don't except one or two star genuine reviews but only fake 5* reviews. Your reviews will be removed by the vendor. What is the point of writing only a good review ? This company is scandalous, this is not the 1st time they have removed but over the time again and again. Trustpilot cannot be trusted anymore....”

Helpful Report

Posted 5 years ago

“Agreed. I wrote a semi-negative review and it was removed from the vendor. Clearly they are not interested in providing accurate representation.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.5 based on 2,741 reviews