Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,742 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,742 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 31st July 2025

Samuel

Trustpilot 1 star review on 29th July 2025

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fejksida! Betalar man inte Trustpilot så tar de bort alla bra omdömen och behåller de dåliga. Som egen företagare är detta ett extremt stort problem då Trustpilot ändå är ett forum många kollar på för att se vad folk tycker. Vanliga dödliga har ingen som helst koll på att Trustpilot är en "betalsida" där ju mer man betalar dom ju bättre betyg får man. De kör med maffiametoder och som sagt varför ska jag betala för att få en ärlig bild av omdömen?!?! Är så fly förbannad på detta!”

Helpful Report

Posted 5 years ago

“A website (now called kissly.net) stole all my books. I wrote a review stating so and had it removed. I argued with trustpilot for months. They decided as I wasn't a paid customer of kissly I could not write a negative review. Why the $#*! would an author who's had their books stolen want to buy a book from them so they can write a review? Here's one of the responses; We appreciate you taking the time to review kisslibrary.com. However, kisslibrary.com has reported your review because they don't believe you've had a genuine buying or service experience with them. Trustpilot allows anyone who's had a genuine buying or service experience to leave a review. Our User Guidelines state that consumers can write a review if they have purchased a product/service, have placed an order, or can otherwise document their use of the company's service. Your review indicates that you haven't made a purchase with kisslibrary.com or used their services. If that's the case, your review doesn't meet our User Guidelines and we'll unfortunately have to remove it. However, if you make a purchase with or use their services in the future, you'll be most welcome to review the business on Trustpilot then. If you have any questions, please visit our Support Center or reply to this email. Best regards,”

Helpful Report

Posted 5 years ago

“This site is a scam.”

Helpful Report

Posted 5 years ago

“This company advertises benefits they don’t offer. Our small business group met with an attorney yesterday. Class action lawsuit coming, stay tuned.”

Helpful Report

Posted 5 years ago

“www.logsforsale.co.uk 102 reviews left in a 24 hour period, all 5 star except one. Not possible !!!!”

Helpful Report

Posted 5 years ago

“I am not sure why did I get harassing emails by Trustpilot and by the company I complained about. I left the review with one star and explained what’s happened and the Trustpilot removes bad one star reviews and only leaves the fake one with five stars. Amazing, is it a corrupt website too? The companies basically pay to the Trustpilot to harass costumers who live a real reviews. That’s unbelievable!”

Helpful Report

Posted 5 years ago

“They do NOT publish bad reviews, they don't allow basic words such as "misleading". Trustpilot is certainly operating in favour of they paid subscriptions and not in favour of consumers. Do not trust the TrustPilot reviews ever”

Helpful Report

Posted 5 years ago

“They make you remove bad reviews. what is the point of this company review then. They dont protect the public. It’s like they support the scams! They are the most unreliable spineless review company in existence!”

Helpful Report

Posted 5 years ago

“$4200 a year MINIMUM fee to display your trustpilot score on your website... They have a "free plan", but literally the only thing you can do with it is advertise trustpilot on your website for free (I guess it is free advertising for them, that's why they call it "free"). The free plan doesn't let you display your rating, not even in the most minimal way. I.e. you get absolutely nothing of value with the free plan. Seriously trustpilot? $4200 a year for a link to your site and a rating display? A complete ripoff.”

Helpful Report

Posted 5 years ago

“A dreadful company!!! Fake, fake, fake. They are clearly accepting money for reviews and also to remove negative reviews. They are allowing awful company's to maintain a good score. Such a shame as the concept is good and people do trust them. They need to take a look at their morals big time!!”

Helpful Report

Posted 5 years ago

“Absolutely terrible company. Account manager ignores us constantly, they never want to help you and its impossible to be able to speak with anyone. It's shocking that they can behave like this when their site is being used to criticise others of the same thing. Do not use this company, its a complete scam!”

Helpful Report

Posted 5 years ago

“They deleted my review. Asking the reviewers to come in confrontation with the reviewed businesses !”

Helpful Report

Posted 5 years ago

“Scam. Pulled my review of Reverb.com and never explained why.”

Helpful Report

Posted 5 years ago

“I wrote a negative review of InstaDubaiVisa.com, which is a total scam. Yet, TrustPilot pulled the review. I wrote to TrustPilot and told them InstaDubaiVisa.com claims are simply unsupportable. My wife could not get a visa via InstaDubaiVisa.com yet hundreds of so-called satisfied customers from Africa and South Asia apparently have no difficulty at all? Of course, these glowing 5-star reviews are a complete fabrication. I asked TrustPilot to contrast the almost wholly negative feedback on TripAdvisor for InstaDubaiVisa.com with the abundance of 5-star reviews on Trustpilot. Trustpilot does little to weed out fake reviews and protect its subscribers from predatory companies like InstaDubaiVisa.com who are manipulating its site to act as a cheerleader for their fraudulent business. Moreover, when I asked TrustPilot whether it has any vested financial relationship with InstaDubaiVisa.com, or whether it gets any commissions from this company, they refused to respond. Go figure?”

Helpful Report

Posted 5 years ago

“Untrustworthy. Supplied evidence they requested and basically ignored it. Allowing dishonest companies to get away with poor service. Quite suspicious.”

Helpful Report

Posted 5 years ago

“Poor service by overseas office rep. Managed to mix up two reviews and allow/ publish a completely unrelated response to my initial review. THEN had the audacity to advise Me to either delete or amend the rouge response !!!!!! Why are you there TrustPilot if we are unable to Trust You to resolve.”

Helpful Report

Posted 5 years ago

“They are choking in their own vomit, because they are vomiting now. Over time they've become untrustworthy! This is seriously unfair, and ridiculous! Trustpilot should not be trusted! They are violating free speech! by removing reviews that are too negative.. No free speech? I guess the only method against it is free physical contact, which would would be wrong.. Remember when a company is rising too much, dismiss it, and let it fall. no mercy! because they're on their way to become corrupt. It happens every time. Whatever that is rising, shall also fall is the law of balance. So remember to keep things in order, by going opposite when something is getting too good to be true. Maintain balance!”

Helpful Report

Posted 5 years ago

“Placed a one star rating about webuyanycar ..... I wasn’t rude , I just said the facts ..... Trustpilot removed it .... obviously we are only allowed to give good reviews .......what a waste of time !”

Helpful Report

Posted 5 years ago

“Should be renamed DISTRUSTPILOT. taking money from businesses says it all. Biased towards +ve's mainly, if any paying company complains about a review, it is promptly removed. I know, Ive had my ones removed and no longer post on their site anymore.”

Helpful Report

Posted 5 years ago

“TrustPilot is the absolute worst for reviews. Any business is able to PAY for negative reviews to be removed. I am part of a organisation that is targeting a certain scam business - We leave countless negative reviews on trustpilot (which contain 100% valid points btw) and trustpilot just willingly remove the comments at the scammers request. I've written to trustpilot to review how they operator. I am awaiting a response from them. If you want true reviews that are not fiddled with, dont use trustpilot. It couldn't be further from the truth.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.5 based on 2,742 reviews