Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,741 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,741 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 29th July 2025

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My review is removed by Trustpilot, i did change it but they did not publish it. My review was nothing special but maybe trustpilot is not so "trust full" and a little scared? Or do they get payed by the reviewed company? I do not know but 1 star for TRUSTPILOT”

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Posted 5 years ago

“This is very bad company. We must use their service if you want to remove anything.”

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Posted 5 years ago

“I recently had an awful experience with a company called 247 Homerescue. Trustpilot ratings are excellent, but if I had been bothered to search further I would have realised how awful 247 Homerescue really were according to many genuine customers. What they are good at is getting bad reviews removed from Trustpilot. I complained directly to Trustpilot, but they really seemed to be pretty much in the pocket of the company I gave a bad review to (which is now not on the Trustpilot website). Sadly, I no longer trust Trustpilot in the slightest.”

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Posted 5 years ago

“Removing real negative reviews. Discusting”

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Posted 5 years ago

“I and many others at war with a fake company. Goldman Express All sorts of evidence. Follow up scam emails, Fake company address, Fake phone numbers impossible to contact and they do not deliver any goods. TrustPilot is used by this company to perpetuate this fraud. Loads of obvious fake positive reviews. The company seems unable/incapable to discern the most obvious of scammers. Even when contacted they do not respond in a timely way. Therefore, in my opinion they are complicit in the fraud.”

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Posted 5 years ago

“Allow a fake review to be placed on my business page BUT will not show me the documentation the reviewer had from me. He will have had a receipt and invoice but as he has never used my service he will not be able to produce these. However Trusypilot will not even give me this basic information”

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Posted 5 years ago

“The reviews from this company are loaded with fake reviews. Do not trust TRUSTPILOT reviews.”

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Posted 5 years ago

“Asked me for additional information but when you click on the link, it goes nowhere. No way to respond.”

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Posted 5 years ago

“TrustPilot is malicious with their marketing calls and emails. Plus, I found many of their own reviews about their comapny to be fake. My work as easily recieved calls from more than 10 of their sales staff.”

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Posted 5 years ago

“Yell.com reported my review. I contacted trustpilot via email they replied over 3 weeks later (yet my review was suspended within 1 week) I was asked to supply documentation however the complaint was about a phone call so only documentation i had was a screenshot of the calls they made to me. Apparently not good enough as they cant verify the call! Not giving me confidence that reviews by consumers are a priority and keeping the clients happy is top priority! Why bother reviewing!? I wont be in future, not with trust pilot anyway!”

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Posted 5 years ago

“I was forced to go through trust pilot in order to review another company, dresslily, and they removed my review twice because I no longer have the order details and because I did not create am account through dresslily, my order number was not saved through their site, obviously, but I also no longer have the email. So because of this, I'm not genuine with my review. Their guidelines make it to where you can't put a negative review in on your own terms and it should be on customers terms since we are the ones spending our money. I'm disappointed in them and would not recommend them.”

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Posted 5 years ago

“their "intelligent" software keeps removing my reviews without damn reason. Time wasters.”

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Posted 5 years ago

“Trust Pilot cannot be trusted. I had legitimate customers who posted their reviews of my service. I'm only a small business so only just about get by. Despite having five star reviews they would only start me on a 3.5 rating which they reluctantly increased to 4 stars when i emailed to ask why? All reviews were by genuine customers who were delighted with the personal pet care service i had provided. They then removed two legitimate reviews hassling the customers who were prepared to show evidence but they never re loaded the reviews. When I raised concern they shut me down and removed all my reviews. Would never recommend them and will never write a review through them would not give even 1 star but cannot write a review on less. Most dissatisfied.”

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Posted 5 years ago

“Very poor, they made me remove a review of a company that was obviously scamming it's customers.”

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Posted 5 years ago

“Ive put as much effort into this review as they do when weeding out the lies”

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Posted 5 years ago

“Left a review on trust pilot thinking that they were a neutral source. I reviewed a fraudulent property trainer scamming a lot of people. The business owner reported the trust pilot review as fake so I sent in my proof of booking and trust pilot now say that my booking confirmation for one of his events is not proof that I'm a customer. Trust pilot clearly have some agenda of their own. Disappointed in their dishonest behaviour.”

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Posted 5 years ago

“This company forcefully removed a con company get I wrote a bad review about. I specifically requested trust pilot to see my proof of purchases with the company I was reviewing but they took my review off line because the other company I suspect pays them. Trust pilot is NOT a reliable source for reviews”

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Posted 5 years ago

“So TrustPilot only seem to be interested in supporting their paying corporate customers. Gone are the days of balanced reviews and even when you provide documentation of being a customer for who you have left a review for, they hate you leaving negative reviews for customers. The irony of this is not lost.”

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Posted 5 years ago

“I review with honest and fair criticism my reviews have been removed because the company I'm reviewing has convently lost my account. I have proof of my last review which is in question for Vova. If you can to check these futher then I can provide you with at least once purchase. But convently I dont know how to. I will however keep up writing these reviews.”

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Posted 5 years ago

“Fejksida! Betalar man inte Trustpilot så tar de bort alla bra omdömen och behåller de dåliga. Som egen företagare är detta ett extremt stort problem då Trustpilot ändå är ett forum många kollar på för att se vad folk tycker. Vanliga dödliga har ingen som helst koll på att Trustpilot är en "betalsida" där ju mer man betalar dom ju bättre betyg får man. De kör med maffiametoder och som sagt varför ska jag betala för att få en ärlig bild av omdömen?!?! Är så fly förbannad på detta!”

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Posted 5 years ago

Trustpilot is rated 1.5 based on 2,741 reviews