Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,738 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,738 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

Trustpilot 1 star review on 29th June 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vfs delhi.. Thnxx for the help.... Excellent service.. From Mr. Akshay&Mr.Burhan”

Helpful Report

Posted 5 years ago

“I wrote a review on TrustPilot for an online job search site that has some issues. The site I reviewed complained and they removed my review. Don't use TrustPilot. They only care about the businesses that pay them and will remove anything that is negative even if it's true.”

Helpful Report

Posted 5 years ago

“I never leave reviews, but my experience was so egregious that I had to say something. We were approached by an aggressive salesperson who had no idea what they were talking about, and when prompted about any type of deliverables, defaulted to the fact that their support and customer success team was responsible for it, and that they just wanted to get us the best package possible. Upon negotiating and paying them, we realized they set us up with the wrong domain. Thus began a month-long process of back and forth with their support team that is still not solved, and it was their fault. The disparate nature of their sales, support, and service staff has been one of the worst experiences I've ever had with a service provider. If I could steer you away from Trust Pilot, I would. If you want validation look no further than their own reviews on their site, which are loaded with 5-star reviews from users with only one review for, surprise surprise, Trust Pilot.”

Helpful Report

Posted 5 years ago

“Reviews on Trustpilot should not be relied upon. They remove negative reviews and only keep the positive ones which are most likely fake as there is very little detail to the review and each of these reviews resembles the other. Trustpilot is paid by the companies that are being reviewed so guess where their alligence is!”

Helpful Report

Posted 5 years ago

“Extremely disappointing !! After 4 years of being a customer Trustpilot increased our charges via an email 24hrs before our 30 day notification period tying us in for another 12 months without making that clear. I will never trust this company again and neither should you, be warned”

Helpful Report

Posted 5 years ago

“They are not reachable at all. Awful customer experience. For a company which is rating customer experience that's really unbelievable!”

Helpful Report

Posted 5 years ago

“They are paid by fraudulent companies, such as Buzzoid to remove any negative reviews they do not like, even if they are genuine. Trustpilot is such an ironic name you can’t even trust them to leave your review as is because of sensitive scamming companies.”

Helpful Report

Posted 5 years ago

“Amazing service provider to work with. Good response”

Helpful Report

Posted 5 years ago

“Trustpilot es un fraude, elimina los comentarios negativos de empresas estafadoras, ya que por dicha malas practica se les paga por ello, son unos estafadores, no son nada transparentes como ellos dicen, todo los comentarios positivos de empresas son la mayoria comentarios comprados...”

Helpful Report

Posted 5 years ago

“Trust Pilot awful platform for reviews, they seem to take the side of the companies, companies who don't like to receive poor reviews, so that they can gain a 5 star rating to scam further consumers. I was dealing with a rogue insurance company I placed a truthful account of this business, they didn't like so went to TP to condemn the post and request it be taken down. TP asked if I could prove I was in contact, I sent letters and emails to which TP said the info I submitted was after the post was written and was therefore inadmissible? TP absolute parasites”

Helpful Report

Posted 5 years ago

“Excellent service and friendly service overall extremely satisfied customer”

Helpful Report

Posted 5 years ago

“Because of Trustpilot I fell for a scam of a car hire company in Budapest, Klasswagen car hire company, who scam drivers with exorbitant car hire insurance even if you have one already. Klasswagen hire company are Romanian thieves. A company set up to scam drivers. Avoid Klasswagen hire company like the plague, ALL their positive reviews in Trustpilot are fake.”

Helpful Report

Posted 5 years ago

“I have spent time writing a genuine review for a service received, but Trustpilot removed it just because the company in question didn't like it! I cannot trust Trustpilot, if genuine reviews are not allowed and are removed for no reason other than being truthful.”

Helpful Report

Posted 5 years ago

“Same as everyone else they are in on the scam left an honest review on unlocking phone scam and they removed it funny that they all need naming and shaming so they can’t con anyone else”

Helpful Report

Posted 5 years ago

“They do not have any legitimate checks and balances. A completely ridiculous and lazy choice for reviewing businesses”

Helpful Report

Posted 5 years ago

“They dont deliver full orders. Not trusty. Don't recommend.”

Helpful Report

Posted 5 years ago

“Scam company. Removing genuine reviews. I think it’s only a question of time before someone exposes Trustpilot. Not only is it wrong to promote scam companies but I strongly believe there is legal actions to be made against this company.”

Helpful Report

Posted 5 years ago

“Same here saying their integrity software singled out my BAD review???? Yeah whatever i gave order number and details for AO.com they even replied back to me through trust pilot Trust pilot is a scam need to be exposed with their dodgy practices”

Helpful Report

Posted 5 years ago

“They are first class blackmailers, If you do not pay them my paid account then they will do everything to get in your way with bad reviews and the entire circus. The prices start from 100 euros in the month only when you pay thousands in the month you will not get started because the mountain is going to be climbed”

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Posted 5 years ago

“it is a scam.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.5 based on 2,738 reviews