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Trustpilot Reviews

1.5 Rating 2,754 Reviews
10 %
of reviewers recommend Trustpilot
Company Reviews Questions Metrics
1.5
Based on 2,754 reviews
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+45 69 91 12 82

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Trommesalen 5, Copenhagen Denmark
1614

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Anonymous
Verified Reviewer
“they are fake and are working alongside the companies getting negative reviews”
Helpful Report
Posted 8 years ago
S Woodhead
Verified Reviewer
“I am not at all sure or convinced that Trust Pilot is in anyway completely upfront or indeed impartial in it's review publications. Is the site trustworthy for the consumer or is it "in liaison! with fee paying registered businesses?? By the very nature of the issue, I suppose we are not going to get an answer of any truthful substance anytime soon? It is abundantly obvious that the percentage of positive reviews listed lay very heavy against a genuine average of included poor reviews. Also, why is it that when a negative or poor review is removed because a business is "unhappy" with the content and then a revised review updated is submitted and is eventually published, this can take several days! The review then appears in back pages NOT at the front for people to see there and then, oh dear this really is the give away, delay, delay, delay, then put it on a page very few will actually revert to. How unfair and miss representative of the the publics right to know the facts. a prime example of this are reviews to Payday Uk, any once of a poor review is automatically removed before the ink has time to dry! After several attempts at re listing and removing wording etc, etc, the review is published as if it were 10 days old, Not good enough. The word "Trust" in the name Trust Pilot is not accurate and certainly in my opinion against the UK trading standards guidelines! S Woodhead”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Warning!! TRUSTPILOT is a fake dodgy website! They remove all the genuine reviews that "do not suit their purpose"”
Helpful Report
Posted 8 years ago
Pouria
Unverified Reviewer
“Do not trust https://uk.trustpilot.com As a company they look very genuine however, they have team that sits there and creates fake reviews, I leaving a review for www.paymentsense.co.uk which is a horrible company to work with and they kept removing my review and adding few fake reviews on top of my review, basically if the company that you're writing the review for is paying them, they will try to protect it as much as possible.”
Helpful Report
Posted 8 years ago
Yuri Y.
Verified Reviewer
“Absolutely FAKE reviews for probably 99% of their paying "customers". They would not let me use terms like "bait & switch" & other acceptable terms to describe the scam website www.Biznable.com. I had to provide sales receipt to get my NEGATIVE review posted. Biznable.com, for example, has 99% positive reviews, all in the past 4 days! They are so obviously fake. The only 2 negative reviews are from myself & another person from over a month ago. FAKE FAKE FAKE”
Helpful Report
Posted 8 years ago
Manish
Verified Reviewer
“I wrote a genuine below review and posted it on TrustPilot. They first rejected my review, saying that it I was not a verified client. When I sent them a sales receipt and evidence of purchased (credit card statements) from this website www.powerdirect.co.uk , without giving a reason, they rejected it. I lost the Trust from Trustpilot. Very disappointed with the way Trust pilot review system is work. www.powerdirect.co.uk Published 27 December 2016 Updated 31 December 2016 Unfortunately I cannot give zero star. Order placed 25 days back. took the money.. no update... called to check... they cancelled my order with the note that I had cancelled the order... No refund made... struggling to get the refund...I would strongly recommend not to order from this website.. Stay away... ,”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“They delete reviews in they company paying them does not like what they see. basically what you read is what the company wants you to see, which is far for real or genuine. Don't take their word for it!”
Helpful Report
Posted 8 years ago
Lee
Unverified Reviewer
“Crazy that the most untrustworthy company, is trusted to mange the reputation of others. Don't trust - trustpilot. Shambles of a company, rip off pricing with poor service level.”
Helpful Report
Posted 8 years ago
East2eden
Unverified Reviewer
“The only people that bother to review are people who have had bad experiences (my business has 99.8% positive eBay feedback amounting to over 400,000 reviews). We also have a 4.9* rating (out of 5 stars) on Amazon. So bad experiences are very rare and often not our fault. Trust Pilot is pony simple as that.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“I reviewed a site of an offshore gold farming/selling site for video games. After i had purchased gold from the company and had it delivered to my account, my account was hacked. It was my mistake for using the same email i logged into the game with as my email for an account on their site. I truly truly believe that site hacked me. When I reviewed them on Trustpilot I was treated as an enemy. My review was taken down and told I couldn't say "hack" or "scam". How can i give an honest review if you are censoring me and i am not even using derogatory remarks? This site basically only wants good reviews which is why Trustpilot shouldn't be trusted.”
Helpful Report
Posted 8 years ago
Robert Martin
Unverified Reviewer
“horrible company that allows competitors to publish fake review, and then demands we dignity such rubbish with a public response or "upgrade" the service. A pure scam!”
Helpful Report
Posted 8 years ago
Lydia
Verified Reviewer
“I wrote a genuine review of a website and posted it on TrustPilot. They first rejected my review, saying that it I was not a verified client. When I sent them a sales receipt, without giving a reason, they rejected it.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Taking reviews down asking for proof about company you are reviewing then still not putting original review back up need I say more money talks”
Helpful Report
Posted 8 years ago
Martin
Unverified Reviewer
“I put a review on trust pilot after 4 months they wrote me and asked me to delete part of my review. Crazy anyway I did as I dod not want the company to get away with whst they did. Over a week later they then asked me to delete another section. Thing is I could not find the whst they wanted in my review. I even asked them to delete the word that apparently the company to offence to which was missled me. They then just removed my review. Verdict. Companies look through reviews and object to all they can. Trustpilot just. Jump as a result there are more good reviews as the bsd ones are deleted. Giving false scores. Don't use or trust this website. It is corrupt”
Helpful Report
Posted 8 years ago
Seweryn
Unverified Reviewer
“Impossible to self delete account until people do not remove reviews. I asked to remove my account. They said in email deleting is "pending". Pending from few days. Terrible experience. Company is very expensive. Manipulate reviews. All new starts from 7/10. Hmm... But there is possible give only max. 5 stars.”
Helpful Report
Posted 8 years ago
Elizabeth
Verified Reviewer
“First thing it does is ask for an invoice number so the reviewee can respond.”
Helpful Report
Posted 8 years ago
Kiril
Verified Reviewer
“horrible company, I want to delete my account, but they do nothing.”
Helpful Report
Posted 8 years ago
Todd
Verified Reviewer
“I can tell you for a fact that they let fake or skewed reviews to stay when the bad ones are removed per the client. Trust pilot claims it will investigate all fake or misleading reviews yet months have passed yet no action. The bad ones were removed in days. The company has an integrity issue .”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“This company work hand in hand with companies and cancel any negative feedback provided against them or have the comments cdeleted A COMPLETE FABRICATION OF CONSUMER FEEDBACK”
Helpful Report
Posted 8 years ago
Trustpilot-sloper
Verified Reviewer
“ytustpilot also remoce postive reviuews if you do not pay them, ofcourse the negative stay, owner was former webshop holden in Denmark no question howe this ended, and howe he got the new idea to scam people and companies even google is in it”
Helpful Report
Posted 8 years ago
Trustpilot is rated 1.5 based on 2,754 reviews
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