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Turo Reviews

1.3 Rating 1,124 Reviews

6 %

of reviewers recommend Turo

Company Reviews

1.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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How is accuracy and good condition of items delivered by Turo?

(19 hours ago)

Greater than 60% of reviewers feedback is Turo delivered accurate and undamaged order.

(19 hours ago)

56.25%

Industry Average