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Turo Reviews

1.3 Rating 468 Reviews
7 %
of reviewers recommend Turo
Company Reviews Questions Metrics
1.3
Based on 468 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is Turo returns process?
Helpful Report
(6 days ago)
Greater than 81% of reviewers feedback is Turo returns process could be better.
Helpful Report
(6 days ago)
D

Returns - Average

50.00%
Industry Average
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