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Turo Reviews

1.3 Rating 1,124 Reviews

6 %

of reviewers recommend Turo

Company Reviews

1.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Turo deliver? How long does Turo take to deliver? Does Turo deliver on time? How is accuracy and good condition of items delivered by Turo?

Returns

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Customer Service

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Does Turo deliver on time?

(17 hours ago)

Greater than 55% of reviewers feedback is Turo normally delivers on time.

(17 hours ago)

56.25%

Industry Average

“ I rented a car in Nashville for delivery at a specific time. ”

- MartyD