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UberEATS Reviews

1.1 Rating 10,561 Reviews
1 %
of reviewers recommend UberEATS
1.1
Based on 10,561 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 21%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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UberEATS 1 star review on 20th October 2025
Jenny Burbank
UberEATS 1 star review on 16th October 2025
Anonymous
UberEATS 1 star review on 16th October 2025
Anonymous
UberEATS 1 star review on 16th October 2025
Anonymous
UberEATS 1 star review on 16th October 2025
Anonymous
UberEATS 1 star review on 9th October 2025
Brittany Lee
UberEATS 1 star review on 8th October 2025
Leigh
1477
Anonymous
Anonymous  // 01/01/2019
Up to this point my experience had been ok. A mix up with the tip and a request for a refund of $2.31 is the issue. Spoke to customer service twice and to date, have not seen a nickel.
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Posted 5 years ago
Uber eats is a good initiative for people working in offices and dont want to eat from their office mess or the same tiffin vaala. So its just easy to order from the app and get the food delivered. They also initiate a refund if the food was not cooked properly or it was not on time. Not only for workers its also a life saver for bachelors those who live away from home. So all together its a good experience. It can still be better in many ways so that why giving 3 stars.
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Posted 6 years ago
Improve your gps systems. Apparently my apartment is too hard to locate.
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Posted 6 years ago
I enjoy having an alternative for having to go out and get food but I don’t enjoy how much they jack up the prices. UberEATS would be way better if it wasn’t so expensive.
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Posted 7 years ago
I'm a driver for Ubereats and I must say I'm appalled that the customer's Don't tip! We don't make an hourly wage. We get paid per delivery, which is mostly between $3-$4 per delivery. In 3 hrs of driving around all over town I'm lucky if I make $20.
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Posted 7 years ago
There are some range and great deals Delivery is just 2,5 so is acceptable. The problem will be sometimes that delivery drivers are a bit complicated to reach
Helpful Report
Posted 7 years ago
UberEATS is rated 1.1 based on 10,561 reviews