Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

UberEATS Reviews

1.1 Rating 6,227 Reviews

2 %

of reviewers recommend UberEATS

Company Reviews

1.1

Based on 6,227 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how UberEATS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

UberEATS 1 star review on 24th April 2024

UberEATS 1 star review on 24th April 2024

UberEATS 1 star review on 24th April 2024

UberEATS 1 star review on 22nd April 2024

UberEATS 1 star review on 21st April 2024

UberEATS 1 star review on 21st April 2024

UberEATS 1 star review on 21st April 2024

678

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“put an order yesterday for liquor. they didnt have the majority of the items i ordered so i decided to cancel the order since I didnt want to substitute. they charged me still for the full amount of the order! Ubereats support didnt do anything to help”

Posted 13 minutes ago

“Awful customer service, they always reply with the same automated copy and paste message When orders are wrong they ask for evidence you send evidence and they still don’t refund it is utterly disgusting”

Posted 5 hours ago

“I got spoiled food from a restaurant and Uber Eats refused to refund me couldn’t eat the food it would of made my family sick yet they was informed yet Uber wouldn’t refund me that’s not good business had me waste 57.00 on food I couldn’t eat because it was spoiled”

Posted 11 hours ago

“I wouldn't use UE again if I was starving to death in the Andes along with the survivors in the movie Alive and the only food we could eat was the Uber Eats delivery driver himself. Bunch of thieves.”

Posted 20 hours ago

“Google 7-eleven bladensburg reviews All Maps Images Shopping Videos Forums News Books Flights Finance Search tools Feedback Results for Benning, Washington ∙ Choose area 7-Eleven 2.5 (42) ‧ $ Convenience store ‧ Open Thumbnail Image 177+ OverviewReviewsDirectoryPhotosBy ownerAbout Google review summary 2.5 (42) Reviews All door5 employee3 coffee3 night3 Sort by Most relevant Newest Highest Lowest Tamara Smalls Local Guide·17 reviews April 13, 2024 at 1:47 am, I was charged $6 for a bag of ice I ordered and never received. My son answered the door and didn't ask where was the ice. I called the uber eats driver and they never picked up. uber says i can't be refunded. I … More Renee-Elise Piana Local Guide·45 reviews a week ago NEW Husband and I stopped here for snacks and the two guys working the counter were nice. Friendly staff, clean bathrooms, and good food selection. I'm giving this 7-Eleven my 5 stars. 7-Eleven (Owner) a week ago We're thrilled to hear that you had a positive experience with our friendly staff and enjoyed our clean facilities and food selection. Thank you for your 5-star review! Donta Waters 4 reviews·2 photos 4 weeks ago I had the worst experience at this 7 11 today. I was disrespected and was treated horribly. I ask if I could pay for my items using two methods of payment. The lady who told me she was the owner said that she would not do it. I explained to … More Photo 1 in review by Donta Waters 7-Eleven (Owner) 3 weeks ago Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review. Donnell Anderson 2 reviews 5 months ago Normally I get an adequate experience with them. But this is the FOURTH time they've been closed before closing time for no reason. Just got off work, it's only 9pm on the night before Halloween. Employee opened the door, saw me coming, and … More 7-Eleven (Owner) 5 months ago Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review. MapQuest https://www.mapquest.com › 7-elev... 7-Eleven, 5456 ANNAPOLIS RD, Bladensburg, MD Reviews. 2.0 3 reviews yelp. Fminus F. Terinee B. 9/1/2013. Another neat, clean 7 Eleven here in the Bladensburg area. The 24/7 availability is most ... Indeed Job Search App installed Working at 7-Eleven in Bladensburg, MD: Employee Reviews This job was very demanding, long hours seven days a week and 12 hours per day. I started out as a store clerk, went to training and became assitant manager ... 3.5 (16,144) 7-Eleven https://www.7-eleven.com › locations 5456 ANNAPOLIS RD Bladensburg MD 20710 7-Eleven is your go-to convenience store for food, snacks, hot and cold beverages, coffee, gas and so much more. We're also open 24 hours a day. Enjoy rewards? Missing: reviews ‎| Show results with: re 7-Eleven - 5456 Annapolis Rd, Bladensburg, MD 20710 April 13, 2024 at 1:47 am, I was charged $6 for a bag of ice I ordered and never received. My son answered the door and didn't ask where was the ice. I called the uber eats driver and they never picked up. uber says i can't be refunded. I called 7eleven and no answer. I don't think I'll order at this time of night again because I've noticed items are missing and Uber says it can't be refunded and the drivers and stores not answer their phones. From now on I'm going to make them stand at the door while I go through the bag and make sure everything is in there. That's too much money spent-paying Uber to bring me items-with no protection for the customer if items are missing. An Uber treats you like you're lying.😔 Instacart drivers take pictures of their drop offs. I take pictures but Uber has no where to upload them so you can prove your claim.”

Posted 1 day ago

“I would not recommend to make an account with Uber Eats, as if for whatever reason you would like to delete your account /your data from their system. They will not help you with this and break GDPR rules on a heavy manner. For now I have tried to reach out to them over 6 weeks, I almost no response beside "What's your email and phone number " after providing requested details and kindly informing them about my request to delete my account there is no more communication or help. I would like to kindly remind you that my wish to delete my account and you not providing this option is a heavy violation of GDPR rules”

Posted 1 day ago

“Uber eats is the worst if you want to starve for hours on end then order from these degenerates enjoy yourself”

Posted 1 day ago

“I’m very upset bc I ordered it when I did so my kids wouldn’t see the driver at the door! He was at the store “shopping” for 10 extra minutes at least, than needed, I know bc he called me asking for replacements, I told him what to get and at least 10min later he’s finally checking out! He comes to my door with my kids right there and can’t even get a pic of my id, he tried at least 5 times and my kids r right there! I’m VERY DISAPPOINTED!!”

UberEATS 1 star review on 24th April 2024

UberEATS 1 star review on 24th April 2024

UberEATS 1 star review on 24th April 2024

Posted 1 day ago

“Absolutely appalling service, ordered 17 items from waitrose only 7 turned up. I paid a premium for the convenience and dont mind however when only 7 items turn up you and main items missing which defeats the point of placing and order, had to spend hours dealing with it. Finally got the missing items refunded however had to still pay delivery, service fees etc and ended up going to the supermarket anyways as lost all trust in Uber eats. They showed no goodwill and dismissed everything i explained about the inconvenience. This is not the first time always something missing for either grocery orders or takeaways, dont recommend Uber eats at all complete sca m”

Posted 1 day ago

“One of the worst customer service and worst management what so ever ! No efficiency with in resolving even a basic issue ! No one takes responsibility as no one knows there job profile as the company as is doesn’t know what they are doing but they know how to make ONLY MONEY !! These guys will go out of business in no time ! I have a Restaurant and my money is put on HOLD PAST 5 weeks…Can you believe ??? They don’t have a basic brains to call the Restaurant and resolve the issue if it was a security problem ! With so many emails and verification no one wants to take responsibility to resolve this issue ! Every time it’s 48 hours to respond or resolve…it’s been bloody 5 weeks now and they are still in square one ! I guess they are using these funds for some other purpose and just giving reasons as security purposes…even a bank will resolve security issues in weeks and it’s been more than a month now ! The CEO has to be fired first as he has all in competent people under him /Her !! Can see they don’t care as they got 1.1 Star review ! It’s a shame on them and the bloody ineffective leadership management…”

Posted 1 day ago

“They won't refund even when it's their fault!”

Posted 1 day ago

“Zero Customer Service! I have a problem but none of your pre recorded responses are a solution to my problem! I've had to cancel 3 orders this past month because it will be hours before it says my order will arrive!”

Posted 1 day ago

“Absolutely ridiculous and shameful. Never Ever again will I be ordering from this delivery service and will be forewarning other customers as well. Me and my husband ordered 3 smoothies from Smoothie King. Now normally we would use DoorDash but for some reason the app had me use Uber Eats unfortunately. Me and my husband waited an HOUR for our order that never came. I called smoothie king and I was informed that our order was picked up but that she refreshed the app so another driver would get my order. When I called Uber eats customer service and was put on the phone with Sam. I am appalled by the customer service of this place and the help. We weren’t even offered a refund instead was basically told that we are wrong and that they have the correct information. I have never had an order stolen from me nor had customer service do nothing about it. Our drivers name was Beth. Last 4 digits of her Uber eats number is 8254 just in case uber decides to take action like they should have when I called.”

Posted 1 day ago

“I ordered food last night and the driver made several stops before getting to me. My food was cold I had to put it in the microwave. I even tipped the driver. What’s the point of ordering food if when you get it it’s cold? I reported the fact that I wasn’t happy. The refunded me $2 for a $25 meal that I just put in the trash. I’ve spent a lot of money with Uber eats so now I’m about to delete this app. I am going to put a fb instagram and Tik toc post about this with pictures included and the receipt oh yeah twitter too!!! Just go get your own food it’s no worth it. It brings the quality of food down and the restaurant too!!!”

Posted 1 day ago

“Doesn’t matter how much detail and pictures you provide to explain your issue the customer service has responses they just copy and paste for everyone. Thus, never actually listening to what your issue is and never solving it. I had an issue getting a refund when the driver delivered to the wrong address and Uber never refunded my tip. Which why would I tip for the job not being done right? Customer service was only through chat so again highlighting the fact that they only copy paste their answers.”

Posted 1 day ago

“ZERO customer service. App is RIDDLED with bugs.”

Posted 2 days ago

“I pay $96 a year for uber one and on my Birthday I placed an order with priority delivery and the driver sat in a parkinglot for 40min it took almost 50min for me to get my food when it arrived it was ice cold and I dont feel I should have to pay for food that is cold and not edible... I have the right to dispute a charge with my bank and after not hearing from a supervisor from uber support 2 days later I did just that not uber is holding me hostage for $29 and won't let me use my membership unless I pay the amount t back... CRAZY I owned a restaurant and worked for Hilton as a hotel GM and never would treat a customer like this... then I placed an order and told because I have a $29 balance I wasn't getting free delivery and then I was charged for a meal that was never delivered because I canceled the order because I wasn't paying for delivery when I pay for a membership that should still be active... I want my mo et back and the dues dropped from my account this is a scam and uber is stealing money from people... I reported to the BBB and won't stop until this is rectified next I'm heading to Facebook to make a public post about this... I dont care its $50 I'm talking about ill contact the NEWS of i have too ot the principle of the situation and UBER are CROOKS!”

Posted 2 days ago

“I have stopped ordering from Ubereats because the drivers steal my food AND are very rude. I have had the privilege of being a disgruntled customer as well as a manager who deals directly with the drivers who are VERY impatient and belligerent to my other customers, pushing their way to the front of the line, actually knocking older patrons over!!! NEVER AGAIN”

Posted 2 days ago

“The driver needs BELAAY stole my food and my 9 year old daughter food... the next night I reorder my food and I got him again but this time he was generous enough to bring me my dinner ... I confront him and lied to my face ... please fire him ..”

UberEATS 1 star review on 22nd April 2024

Posted 3 days ago

“I never ordered from Uber eats did not want them , but my Jimmy johns after waiting 15 min after placing my order said giving to Uber. I get Jimmy johns great drivers usually. I called Jimmy johns, I'm not a Uber customer. I can't contact or tell driver anything. I asked them to tell driver to hand me order at door. Never did I'm waiting and waiting. Ordered on Jimmy johns app looked outside had to go out to dmget order. I ordered for reason gave tip and delivery fee.. at least could follow instructions spent$43 and the left my foid on ground. How does that meet health inspectors standards. Also put my closed bottles in a drink tray not made to hold picked up fell to ground . Splat rolled in dirt.had to handle food clean hands all dirty now got to eat food from wild animals and people's dogs relieve selves. Tried to contact ube get to end accept never access. Can't call them. Jimmy johns has drivers but now before in line ordering have to call to see if can deliver I don't get the problem. I'm certified in food danation. Since when is on ground outside ok with state if il. Health inspectors I don't want to pay Uber driver or use again. I liked Jimmy johns but now I don't know . Help”

Posted 3 days ago

«
1
2
3
4
5
»

UberEATS is rated 1.1 based on 6,227 reviews