UberEATS Reviews

Name: UberEATS
Rating: 1.08

1.1 Rating 9,786 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 9,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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UberEATS 1 star review on 12th August 2025

Iffy

UberEATS 1 star review on 11th August 2025

Terri Buchanan

1430

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw the Uber Eats robot delivering food in New York — and it was a very cool experience! It rolled smoothly down the sidewalk and stopped right at the customer’s door. It was fun to watch and felt like the future is finally here. A great idea for busy city life — fast, contactless, and just plain fun to see. Looking forward to trying it myself next time!”

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Posted 2 weeks ago

“My delivery”

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Posted 1 month ago

“I’m very grateful to Uber Eats. I was about to head into a very long and complicated surgery. I ordered sushi for supper and when delivered the driver had messed up the order and delivered me steak fajitas. I don’t eat red meat so Uber eats refunded ALL my money. Thank you Uber Eats.”

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Posted 1 month ago

“Order threw uber eats occasionally .always great service and food warm from delivery.”

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Posted 2 months ago

“Never been dissapointed!”

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Posted 2 months ago

“Very bad customer service! I placed an order on expensive item and did not get what I ordered and they offered me $2 back. DoorDash is way better and apparently cares if they have satisfied customers.”

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Posted 2 months ago

“Fast ! But I have a suggestion and is that when driver takes an order until they don't pick up food it doesn't gives you the address to drivers. It should said place to pick with address included so drivers can see distance or where is the delivery!”

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Posted 4 months ago

“Nikki delivered my Shanes order for lunch. She arrived right on time and was very respectful”

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Posted 4 months ago

“Great service literally have to just sit and wait for the food to literally knock on the door. Drivers are very fast and prompt couldn’t of made life easier for people”

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Posted 5 months ago

“Once in a while, you find an Uber shopper who blows your mind, and tonight, that happens. This young kid is in college, and his profile says he likes to make people happy in his free time; that couldn’t be further from the truth. He texted me at every step of the way, asking me if the replacements were acceptable and taking care to find matches as close as possible to what I selected. I have never had a driver go above and beyond in all my years! This kid needs to run the customer service or training department; his skills and talents are too valuable to squander on the road. As a leader, I will make it my mission to pay my good fortune forward and raise some alarms about the work ethic and talent this kid possesses to the right people.”

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Posted 6 months ago

“It was 1 o’clock when me and my buddy were really really hungry. We decided to order pizza. It came in about an hour, which is a pretty good speed for how far out we were. The guy was really nice. Gave us our pizza and left.”

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Posted 6 months ago

“The Uber eats driver did her job well and make a good decision based on what substitute item I would like (Flamin' Hot Doritos). I was craving a hot snack and she brought the FIRE! Thank you to my driver for picking up my items and delivering for me.”

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Posted 6 months ago

“Wonderful service and polite customer service”

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Posted 6 months ago

“apps or simple spreadsheets to UberEATS CUSTOMER SERVICE +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 UberEATS PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 . This ensures you can benefit from rewards, cashback, or other perks without incur ents carefully, you can leverage credit cards as a tool for convenience and rewards topics in finance and business, with a focus on financial literacy, personal finance, and...Editorial StandardsForbes Accolades”

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Posted 7 months ago

“digital purchase for Microsoft andUberEATS CUSTOMER SERVICE +𝟭 𝟴𝗢𝟱 (𝟰𝟭𝗢)' 𝟱𝟲𝗢𝗢 UberEATS PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 NordVPN subscription. The digital product key didn't work so, we contacted Newegg immediately with screenshots. They refused to offer us any help or compensation. Told us to go check with Microsoft. It's not Microsoft's problem, they didn't sell this key to us! Even then, we contacted Microsoft and they said that the product key Newegg sold is fake. Newegg simply stopped replying and is not giving us a refund.”

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Posted 7 months ago

“Prior to this smaller cruisers UberEATS CUST;OMER' SERV'ICE +1 8O5 41O 56O'O' PHO'NE NUMB;ER +1 8O5 41O 56O'O' had been of the protected cruiser model, possessing armored decks only. While lighter and smaller than other contemporary ships the were still true cruisers, retaining the extended radius of action and self-sufficiency to act independently around the world. Cruisers mounting larger guns and heavier armor relative to most light cruisers would come to be known as heavy cruisers,”

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Posted 7 months ago

“I used to always order from skip the dishes and nothing but problems. Since ordering with uber eats the service has been amazing..food hot and fast..amazing couriers”

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Posted 7 months ago

“(Gladiator II, Game of UberEATS CUST'OMER SERV;ICE 8O5 41O- 56OO PHONE NUMBER Thrones and Troy to name a few), but beyond its honey-hued streets lies restaurants, bars and hotels waiting to be explored. Find out more about why we love Malta, or start planning your trip with this guide to Valletta’s best restaurants.”

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Posted 8 months ago

“A venipuncture is useful as it UberEATS CUST'OmER SERVICE +1 8O5 41O 56OO'''PHONE NUMBE'R is a minimally invasive way to obtain cells and extracellular fluid (plasma) from the body for analysis. Blood flows throughout the body, acting as a medium that provides oxygen and nutrients to tissues and carries waste products back to the excretory systems for disposal.”

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Posted 8 months ago

“Excellent service, very pleasant delivery driver”

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Posted 8 months ago

UberEATS is rated 1.1 based on 9,786 reviews