UberEATS Reviews

1.1 Rating 6,250 Reviews
2 %
of reviewers recommend UberEATS
1.1
Based on 6,250 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 63%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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UberEATS 1 star review on 28th April 2024
Anonymous
UberEATS 1 star review on 28th April 2024
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UberEATS 1 star review on 28th April 2024
Anonymous
UberEATS 1 star review on 27th April 2024
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UberEATS 1 star review on 27th April 2024
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UberEATS 1 star review on 24th April 2024
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UberEATS 1 star review on 24th April 2024
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683
Anonymous
Anonymous  // 01/01/2019
My very 1st home delivery of prepared food went so smoothly. As an active senior that usually does own food pickups, I was reluctant but didn't not feel like getting into the rainy evening. Ordered from apt in Cascais, Portugal from restaurant called the local. delivery was barely 20 minutes, dishes were bagged, stapled, nicely cold food was cold, hot dish was nice & warm. Driver did not speak english, but was courteous, of course I tipped him, could not have be happier with the service.
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Posted 4 years ago
I completely messed up my order by submitting a wrong address but I called customer service and they refunded it entirely. From what it says on the app, that shouldn't have happened but im so happy that it did :)
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Posted 4 years ago
Productive and fun You don't need to make any preparations, just make sure you take your phone with you, ID and the other documents they require like proof of address etc. It's all very relaxed so don't stress! If you want an extra £50 after signing up the use the referral code X8HOTT
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Posted 4 years ago
Fantastic Service! Woke up to find an email offering me £10 OFF a minimum £15 spend (exclusive of delivery) - of course we ordered this morning since we are on annual leave & the food was all really warm & fresh when it arrived, no items were missing from the order & we got a Triple Breakfast Box, 3x Teas, 1x Coke, 1x Emerge Energy Drink & Mozzarella Sticks for £8.50!!!!!! What a BARGAIN. Delivery was really quick also & notifications were really good along the way.
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Posted 4 years ago
Best timing and great sense of urgency.
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Posted 5 years ago
All my experiences with Ubereats have been great. Service is fast, fees are not that high and everything has been delivered on time.
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Posted 5 years ago
Although the delivery guy made a mistake in the delivery address. He called immediately to ask and confirm. He then immediately deliver to the correct address. He apologised for his mistake.
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Posted 5 years ago
Horrible!!! Never received my order...called and spoke to a manager and she was so disrespectful and wanted me to place another order so that she. Could refund my first order which does not make any sense! I will never use them again...don’t waist your time using this company!
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Posted 5 years ago
yay! Awesome!
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Posted 5 years ago
The macdonalds we ordered from got the order wrong but uber eats did a refund by filling out a automated online form. They just took our word for it which is amazing and saves loads of hassle
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Posted 6 years ago
Maccy D's delivered to your door! Nothing but 5* in my opinion.
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Posted 6 years ago
UberEATS is rated 1.1 based on 6,250 reviews