UberEATS Reviews

Name: UberEATS
Rating: 1.09

1.1 Rating 6,248 Reviews

2 %

of reviewers recommend UberEATS

Company Reviews

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Metrics

1.1

Based on 6,248 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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UberEATS 1 star review on 28th April 2024

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UberEATS 1 star review on 27th April 2024

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UberEATS 1 star review on 24th April 2024

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uber eats requires drivers to upload current registration and car insurance, not just a drivers license.”

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Posted 3 years ago

“One thing I never hear mentioned which is important, is that Uber Eats driver have to show registration and insurance documents, whereas Door dash just wanted a drivers license. Not saying these delivery drivers do not have them, but it is one thing to keep in mind if you want assurance that your delivery driver has not only a drivers license, but all the other documents for a smooth delivery.”

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Posted 3 years ago

“Today I ordered food and only half the order was left at our door. We immediately called the driver and was informed that Hakka legend gave him only one item and to call them. The phone is not being answered. The item delivered was chicken with noodles which was awful. Noodles were in lumps and chicken was just dipped in cornflour and half cooked . We had to just throw it off and sleep hungry. Very very disappointing”

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Posted 3 years ago

“great experience with uber eats, had missing food and they credited me the amount. Use code "eats-033bjl" for £15 off a £20 order.”

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Posted 3 years ago

“I order my food. Gave a little tip and my food was sent quick. I’m a happy customer!”

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Posted 3 years ago

“The uber driver who delivered my food was quick and very nice. My food was warm and the order was perfect. I have no complaints.”

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Posted 3 years ago

“Always pleased with the service and convenience from Uber eats”

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Posted 3 years ago

“So many negative reviews compels me to take a second to say that UberEats has always performed perfectly for me. Big orders or small, they've always delivered on time, even EARLY. The food is always hot, the order has always arrived correct, and not one driver has ever acted like he or she was doing me a favor. As for the tipping debate, I go with the suggested amount. But when it arrives early? I always give extra cash to the driver. And they remember me. The best attitude to have is asking yourself how much money you can spend. If it's that time of the month when money's tight, pick it up yourself. Celebrate payday by having it delivered and spread some wealth around. I do not work for or invest in the company.”

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Posted 3 years ago

“I’ve been using Uber eats weekly now for over a year and never had a problem yet, I’ve always paid a fair price for food and delivery so no complaints from me”

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Posted 3 years ago

“Very good service and great price”

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Posted 3 years ago

“Great service overall - always on time!”

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Posted 4 years ago

“One of the best delivery services Good service on time delivery 📦 and their big discounts are quite attractive.”

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Posted 4 years ago

“Uber East Customer Care helpCare O7595829438///0129000621 All Orders enquiry service best quality money refund problems debited from any problem call now 24 hours available service quality regard available 💼”

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Posted 4 years ago

“Customer Care helpline number O7595829438///0129000621All orders service 24 hours available for remote playback is unavailable right”

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Posted 4 years ago

“Customer Care Number 7595829438”

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Posted 4 years ago

“Uber eats always offer a very speedy service which is exactly what I want when waiting for my food 😊”

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Posted 4 years ago

“I am a uber eats rider i allways to my best.i write in hindi language. Ye bhot achi bhot achi company thi bs kuch chor riders ne is company ko kharab kr diya mein hamesha se hi honesty se kam krta tha isme.mere bhure waqt me isne bhot sath diya mera.mein kabhi ni bhul pauga.mne 3Am tk kam kra h isme.aj akh se asu nikl gye jb pta chla ye band ho gai hn.zamato or swiggy se best thi kuch kaho.bhot ladi ye company.zamato me jana ka mann ni kr raha.kaise jau.mere pas is compny k 2500 rs they wo bhi mene de diye.baki logo ka pta ni wo kha gye hongey.me kabhi ni bhul skta free ki cheez sbko achi lagti hn.pr hmko ni.India k logo plz apni soch acchi kr lo.free ka kab tk or kitna kha longey.coustmer ko problm hoti thi foods related.usme sirf riders ki galti hoti thi company ki ni.LUV yOU UBEReats sb log kuch bhi kahe pr mre liye ye compny hamesha yaad rahegi.yad rahegi red fort k pass i thi wo pehli trip. Or akhri trip.spice ok karol bagh to patel nagr.FiVe star⭐⭐⭐⭐🌟”

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Posted 4 years ago

“Considering all the negative reviews I was very surprised. McDonalds order arrived within 20 minutes and was still quite warm. No squashed food or spilt drinks which were my biggest fears.”

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Posted 4 years ago

“Use my code eats-jesss45wui for £10 off your first uber eats order”

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Posted 4 years ago

“I ubereats applebee’s to my house, i got buffalo bones less wings with ranch. i got sent barbecue with no ranch. i emailed uber right away and they got back to me, very quickly, refunded my order, and even gave me money in my uber account for delivery charges and tip. Very good customer service for me.”

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Posted 4 years ago

UberEATS is rated 1.1 based on 6,248 reviews