UberEATS Reviews

Name: UberEATS
Rating: 1.08

1.1 Rating 9,789 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

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Metrics

1.1

Based on 9,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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UberEATS 1 star review on 13th August 2025

Eric

Schlotty

UberEATS 1 star review on 12th August 2025

Iffy

1434

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Service! Woke up to find an email offering me £10 OFF a minimum £15 spend (exclusive of delivery) - of course we ordered this morning since we are on annual leave & the food was all really warm & fresh when it arrived, no items were missing from the order & we got a Triple Breakfast Box, 3x Teas, 1x Coke, 1x Emerge Energy Drink & Mozzarella Sticks for £8.50!!!!!! What a BARGAIN. Delivery was really quick also & notifications were really good along the way.”

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Posted 6 years ago

“Best timing and great sense of urgency.”

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Posted 6 years ago

“All my experiences with Ubereats have been great. Service is fast, fees are not that high and everything has been delivered on time.”

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Posted 6 years ago

“Although the delivery guy made a mistake in the delivery address. He called immediately to ask and confirm. He then immediately deliver to the correct address. He apologised for his mistake.”

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Posted 6 years ago

“Horrible!!! Never received my order...called and spoke to a manager and she was so disrespectful and wanted me to place another order so that she. Could refund my first order which does not make any sense! I will never use them again...don’t waist your time using this company!”

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Posted 7 years ago

“yay! Awesome!”

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Posted 7 years ago

“The macdonalds we ordered from got the order wrong but uber eats did a refund by filling out a automated online form. They just took our word for it which is amazing and saves loads of hassle”

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Posted 7 years ago

“Maccy D's delivered to your door! Nothing but 5* in my opinion.”

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Posted 8 years ago

UberEATS is rated 1.1 based on 9,789 reviews