UberEATS Reviews

Name: UberEATS
Rating: 1.09

1.1 Rating 6,324 Reviews

2 %

of reviewers recommend UberEATS

Company Reviews

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Metrics

1.1

Based on 6,324 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had great luck with Uber Eats. Quick deliver and always great quality! They even have a code for $7 off the first order: eats-l3uif”

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Posted 4 years ago

“I work in a restaurant and would like customers to know Uber drivers disrupt an entire restaurant . Most of he time their English skills are poor, they are rude, and they blame the restaurant for late or wrong delivered items . It’s their job to check all orders . Nowadays we might have grub hub , Uber and numerous delivery companies have to go orders . If you order on a Friday at six pm when the restaurant is getting crushed don’t expect the employees of the restaurant to correct the drivers mistakes it can’t be done . How about actually coming to a restaurant and receiving great service ?”

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Posted 5 years ago

“UberEats is a great app. One suggestion I wanted to make is the fact of giving the food to the right people. In many occasions my food was given to the wrong person. An idea that comes in mind that UberEats can implement, is asking for an ID to confirm the name in the order with the person, and that way avoid giving orders to the wrong person.”

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Posted 5 years ago

“They delivered food at my home without me moving anywhere!”

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Posted 5 years ago

“Not to bad gives you updates and tracking new customers should use this Promo code eats-michaelb85767ue for $5 off first order”

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Posted 5 years ago

UberEATS is rated 1.1 based on 6,324 reviews