Electronic Partners Reviews

Name: Electronic Partners
Address: Electronic Partners UK Service Centre, PR House, Telford, Shropshire
Rating: 4.48

4.5 Rating 113 Reviews

88 %

of reviewers recommend Electronic Partners

Company Reviews

Metrics

Info

About Electronic Partners:

Electronic Partners is a UK repair centre specialising in component-level diagnostics and restoration for consumer and industrial electronics. Our engineers handle complex faults across audio systems, laptops, tablets, phones, game consoles, drones, home electronics and PCB-level repairs. With thousands of devices processed each year and a national network of drop-off points, we provide a structured diagnostic process, transparent estimates and reliable turnaround times.
Our service combines detailed fault analysis, skilled electronic repair methods and clear communication from booking to return delivery. Customers use us to extend the life of their devices, recover inaccessible data, and access repairs unavailable through manufacturers.
We support individuals, businesses and trade clients across the UK, focusing on sustainable repair, technical expertise, and consistent service quality.

Visit Website

Phone:

03302233644

Location:

Electronic Partners UK Service Centre,
PR House,
Telford
Shropshire
TF1 7ET

Write Your review

Tell us how Electronic Partners made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent my Bose sound wave hoping it could be fixed it came back working perfectly like it did before it broke Absolutely brilliant service couldn’t fault anything Thank you so very much Paul Lambert”

Helpful Report

Posted 1 year ago

Thanks for your review, Paul. We’re delighted to hear the Bose system is performing as expected again. Our engineers follow a detailed diagnostic and repair process for this type of audio equipment, so it’s great to know the restoration met your expectations. We appreciate your kind words and are here to help whenever you need us.

Posted 2 months ago

“Had my phantom standard in for some time on tast to see what was wrong with it ..... if they took the top of they would of seen what was wrong . A lead was off 🙌”

Helpful Report

Posted 1 year ago

“Prompt estimate, efficient service and effective repair with good communication at a reasonable price.”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear the estimate, repair process and communication all met your expectations. Our team follows a structured diagnostic and repair approach, so it’s great to know the service was effective for you. If you ever need support again, we’re here to help.

Posted 2 months ago

“Very good service, always kept me informed about my repair”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear the service met your expectations and that you were kept informed throughout the repair process. If you ever need support again, we’re here to help.

Posted 2 months ago

“Keyboard of HP laptop was damaged on the left side and was coming off. I sent it for repair and was promptly repaired and posted to me. Good work done!”

Helpful Report

Posted 1 year ago

Thanks for your feedback. We’re glad to hear the HP laptop keyboard was restored and returned promptly. Our engineers follow a structured diagnostic and repair process for this type of work, so it’s great to know the result met your expectations. If you ever need support in the future, we’re here to help.

Posted 2 months ago

“Repaired my Blaupunkt amp when everywhere else I’d spoken to told me they couldn’t get the parts anymore! Informed me of progress at every step; payment was easy, too!”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear the Blaupunkt amplifier was successfully restored, especially given the limited parts availability for some models. Our team keeps customers updated throughout the diagnostic and repair process, so it’s great to know the communication and payment steps worked well for you. If you ever need support again, we’re here to help.

Posted 2 months ago

“The team at electronic partners done an excellent job fixing my Bose 28 media player & sub woofer. I feared I would have to get rid of it due to lack of parts after all I did buy it in 2006! But they managed to get everything up & working. Thanks to all at electronic partners, Look forward to calling upon your expertise in the future”

Helpful Report

Posted 1 year ago

Thanks for your review, Richard. It’s great to hear the media player and subwoofer are performing as expected again. Our engineers follow a detailed diagnostic and repair process for this type of audio equipment, and we’re pleased the system could be restored. We appreciate your kind words and are here to help whenever you need us in the future.

Posted 2 months ago

“All exactly as described with an easy self service portal.”

Helpful Report

Posted 1 year ago

Thanks for your feedback. We’re glad to hear everything matched your expectations and that the self-service portal made the process straightforward. If you ever need support in the future, we’re here to help.

Posted 2 months ago

“Sent a PCB board to be repaired. Repair was expensive. Was sent back months later as repaired but it still did not work and the PCB was still no better and still faulty. Can only communicate with them by raising "tickets" Was told no warranty and no refund even though the item was reported as still faulty on the day I received it back. Really didn't seem to care once they have your money and didn't offer any reasonable solution.”

Helpful Report

Posted 3 years ago

Thanks for your feedback, Graham. We understand how important reliable PCB repair is. Our engineers completed the structured diagnostic process for this type of board, and the outcome did not identify a component-level fault that would allow for a reliable repair. Testing of these boards requires system-level integration, which is a standard limitation in PCB diagnostics. The charges applied were the standard diagnostic fee and return postage as outlined in our terms. If you’d like us to review the assessment notes with your reference, we’re available to assist.

Posted 2 months ago

“Good & Reliable Service Posted my Surface and got it fixed in 3 days.”

Helpful Report

Posted 4 years ago

Thanks for your review, Bob. We’re glad to hear your Surface device was repaired and returned within the expected timeframe. Our team follows a structured diagnostic and repair process for this type of equipment, and it’s great to know the service met your expectations. If you ever need support in the future, we’re here to help.

Posted 2 months ago

“The company is really poor and would not trust them for any repairs my denon 6500 needed repaired they charged me 130 to look at it then charged again on top of that kept my amp for 4 months then phoned me up to say it’s unrepairable but to save me the return postage they can recycle it yeah Right I got it returned sent it away to another company and got it back in 3-4 weeks fully repaired .fully working”

Helpful Report

Posted 4 years ago

Thanks for your feedback. We understand how important reliable amplifier repair is. Our engineers follow a structured diagnostic process for this type of audio equipment, and the assessment concluded that a reliable repair wasn’t achievable within the parameters of our service. The charges applied were the standard diagnostic fee and return postage as outlined in our terms. Recycling is always offered as an optional cost-saving alternative for customers who prefer not to have an unrepaired unit returned. If you’d like us to review the case notes with your reference, we’re available to assist.

Posted 2 months ago

“Absolutely do not use! I sent my phone for screen repair which costed me £65,34, got it back and on the same day emailed saying that the phone was acting crazy (opening and closing apps whilst left on the table, unable to make a messenger call because switching from back to front camera, opening and closing features of the app, silencing speaker etc) and after that -again on the same day- the screen cracked, likely because it wasn't fitted properly. Sent it again, got it back in the same state, sent them videos recorded from another phone showing that the phone wouldn't allow me to open some apps (would open and the close them immediately, constantly until I stopped trying to open the app) and a video of a messenger call where the phone opened all possible features and switched cameras all whilst prompted on a sofa, no hands on the phone). two of their staff implied I was lying (god knows how they justify the videos I sent- screen still intact, so no physical damage of any sort involved- and how they think a phone that opens and closes windows can pass their quality tests, twice) and refused to refund me, arguing that the physical damage is not covered by warranty despite the fact the physical damage is caused by their poor quality job, which meant I had to revert to trading standards , but according to their T&C "By visiting Electronic.Partners, you agree that the laws of Seychelles, without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and Electronic.Partners or its affiliates." . absolutely horrendous service, do not use.”

Helpful Report

Posted 5 years ago

Thanks for sharing your feedback. We understand how frustrating device issues can be. Based on our assessment process, the device was returned with physical damage, and physical damage isn’t covered under warranty as outlined in our terms. We can only report on the condition of the phone as received and on the findings recorded during inspection. The charges applied were the standard repair fee and return postage. If you'd like us to review the case notes with your reference, we’re available to help.

Posted 2 months ago

“Repaired Bose headphones as good as new .”

Helpful Report

Posted 7 years ago

Thanks for your review, Tim. We’re glad to hear the Bose headphones are working as intended again. Our engineers follow a structured diagnostic and repair process for this type of audio equipment, so it’s great to know the restoration met your expectations. If you ever need support in the future, we’re here to help.

Posted 2 months ago

Electronic Partners is rated 4.5 based on 113 reviews