Electronic Partners Reviews

Name: Electronic Partners
Address: Electronic Partners UK Service Centre, PR House, Telford, Shropshire
Rating: 4.49

4.5 Rating 124 Reviews

88 %

of reviewers recommend Electronic Partners

Company Reviews

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Metrics

4.5

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

03302233644

Location:

Electronic Partners UK Service Centre,
PR House,
Telford
Shropshire
TF1 7ET

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with fixing my Fitbit watch .The price was really good and would definitely recommend them”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re glad to hear the Fitbit watch was successfully restored and that the service offered good value. Our team follows a structured diagnostic and repair process for this type of device, so it’s great to know the outcome met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

“Prompt estimate on line followed by speedy contact and keeping me fully informed as to what needed doing. The repair was carried out swiftly and faster than I expected with my goods returned safely by Royal Mail parcel service well and safely packaged and to my delight back in full working order all within two weeks including postal time both ways. Very pleased with the service, the repair and indeed the whole procedure. I would not hesitate in recommending Electronic Partners to anyone seeking a professional repair carried out so quickly and efficiently.”

Helpful Report

Posted 1 year ago

“Great service and turnaround to fix my Bose Sub. Easy process to send, fix and return, highly recommend.”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re glad to hear the Bose subwoofer was restored and the process from sending to return was straightforward. Our engineers follow a structured diagnostic and repair approach for this type of audio equipment, so it’s great to know the outcome met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

“Very pleased with the service provided. I did have a concern that any repair would be too the PCB only and the overall unit may still not function. Communication with the customer service team was quick and efficient, however, and resolved my concerns. So far the repaired unit is working perfectly”

Helpful Report

Posted 1 year ago

“quick turnround on my bose handset. replaced with new one.”

Helpful Report

Posted 1 year ago

“First rate! I sent them a 20 year old MCB .. from an unusual manufacturer( no new mcb exist to be used as replacements).. that had burnt conponents and board that was not working... They examined it... cleaned it.. added some new components and got it working.... it was straightforward to organise and the turn round was quick and exceedingly cost effective... very well worth contatcing.”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear the MCB board was restored successfully, especially given the age of the unit and the limited availability of replacements. Our engineers follow a detailed diagnostic and repair process for this type of work, so it’s great to know the turnaround and outcome met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

“Simple process Well managed Quickly undertaken Nothing to fault”

Helpful Report

Posted 1 year ago

Thanks for your feedback. We’re glad to hear the process was straightforward and the repair met your expectations. Our team follows a structured diagnostic and repair approach, so it’s great to know everything was completed smoothly. If you ever need support again, we’re here to help.

Posted 10 months ago

“Easy to use. Prompt diagnostics and effective repair. Good value.”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear the diagnostics and repair were completed promptly and that the service offered good value. Our team follows a structured diagnostic and repair process, so it’s great to know the experience was straightforward for you. If you ever need support again, we’re here to help.

Posted 10 months ago

“My beautiful Stax Lambda came back newer than new! Very professional, highly recommended”

Helpful Report

Posted 2 years ago

“Hi. I have used this company a couple of times with excellent work done ,Prompt service and top notch repairs ,Would recommend for electrical repairs .”

Helpful Report

Posted 2 years ago

Thanks for your review, Nigel. We appreciate you returning to us and are pleased to hear the repairs and turnaround met your expectations. Our engineers follow a structured diagnostic and repair process across all electrical equipment, so it’s great to know the results have been consistently positive for you. If you ever need support again, we’re here to help.

Posted 10 months ago

“From start to finish EP’s professionalism stood out. Each step clearly detailed their approach to restore my beloved Bose Sound Speaker to life - these are old school and not built anymore! They’ve diagnosed the issue and sourced the parts - it was a bit of a waiting game, but absolutely worth it! My speaker is back banging my favourite tunes as if it were new!! The item was speedily delivered in the same carefully wrapped state as it had been shipped to them! I’m over the moon! Thanks EP!!”

Helpful Report

Posted 2 years ago

Thanks for your review. We’re pleased to hear the diagnostic process, parts sourcing and overall communication met your expectations, especially with a legacy Bose speaker where components can be limited. Our engineers follow a structured approach to restore this type of audio equipment, and it’s great to know the repair brought it back to full performance. We appreciate your feedback and are here to help whenever you need us.

Posted 10 months ago

“Sent my Bose sound wave hoping it could be fixed it came back working perfectly like it did before it broke Absolutely brilliant service couldn’t fault anything Thank you so very much Paul Lambert”

Helpful Report

Posted 2 years ago

Thanks for your review, Paul. We’re delighted to hear the Bose system is performing as expected again. Our engineers follow a detailed diagnostic and repair process for this type of audio equipment, so it’s great to know the restoration met your expectations. We appreciate your kind words and are here to help whenever you need us.

Posted 10 months ago

“Had my phantom standard in for some time on tast to see what was wrong with it ..... if they took the top of they would of seen what was wrong . A lead was off 🙌”

Helpful Report

Posted 2 years ago

“Prompt estimate, efficient service and effective repair with good communication at a reasonable price.”

Helpful Report

Posted 2 years ago

Thanks for your review. We’re pleased to hear the estimate, repair process and communication all met your expectations. Our team follows a structured diagnostic and repair approach, so it’s great to know the service was effective for you. If you ever need support again, we’re here to help.

Posted 10 months ago

“Very good service, always kept me informed about my repair”

Helpful Report

Posted 2 years ago

Thanks for your review. We’re pleased to hear the service met your expectations and that you were kept informed throughout the repair process. If you ever need support again, we’re here to help.

Posted 10 months ago

“Keyboard of HP laptop was damaged on the left side and was coming off. I sent it for repair and was promptly repaired and posted to me. Good work done!”

Helpful Report

Posted 2 years ago

Thanks for your feedback. We’re glad to hear the HP laptop keyboard was restored and returned promptly. Our engineers follow a structured diagnostic and repair process for this type of work, so it’s great to know the result met your expectations. If you ever need support in the future, we’re here to help.

Posted 10 months ago

“Repaired my Blaupunkt amp when everywhere else I’d spoken to told me they couldn’t get the parts anymore! Informed me of progress at every step; payment was easy, too!”

Helpful Report

Posted 2 years ago

Thanks for your review. We’re pleased to hear the Blaupunkt amplifier was successfully restored, especially given the limited parts availability for some models. Our team keeps customers updated throughout the diagnostic and repair process, so it’s great to know the communication and payment steps worked well for you. If you ever need support again, we’re here to help.

Posted 10 months ago

“The team at electronic partners done an excellent job fixing my Bose 28 media player & sub woofer. I feared I would have to get rid of it due to lack of parts after all I did buy it in 2006! But they managed to get everything up & working. Thanks to all at electronic partners, Look forward to calling upon your expertise in the future”

Helpful Report

Posted 2 years ago

Thanks for your review, Richard. It’s great to hear the media player and subwoofer are performing as expected again. Our engineers follow a detailed diagnostic and repair process for this type of audio equipment, and we’re pleased the system could be restored. We appreciate your kind words and are here to help whenever you need us in the future.

Posted 10 months ago

“All exactly as described with an easy self service portal.”

Helpful Report

Posted 2 years ago

Thanks for your feedback. We’re glad to hear everything matched your expectations and that the self-service portal made the process straightforward. If you ever need support in the future, we’re here to help.

Posted 10 months ago

“Sent a PCB board to be repaired. Repair was expensive. Was sent back months later as repaired but it still did not work and the PCB was still no better and still faulty. Can only communicate with them by raising "tickets" Was told no warranty and no refund even though the item was reported as still faulty on the day I received it back. Really didn't seem to care once they have your money and didn't offer any reasonable solution.”

Helpful Report

Posted 3 years ago

Thanks for your feedback, Graham. We understand how important reliable PCB repair is. Our engineers completed the structured diagnostic process for this type of board, and the outcome did not identify a component-level fault that would allow for a reliable repair. Testing of these boards requires system-level integration, which is a standard limitation in PCB diagnostics. The charges applied were the standard diagnostic fee and return postage as outlined in our terms. If you’d like us to review the assessment notes with your reference, we’re available to assist.

Posted 10 months ago

Electronic Partners is rated 4.5 based on 124 reviews