Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Questions

Metrics

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great services. Projects are on time. Great writers and customer support.”

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Posted 6 years ago

Thank you for your 5-star rating and recommendation! We look forward to working with you in the near future. =)

Posted 6 years ago

“Great service! Never had an issue. Life saver.”

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Posted 6 years ago

Thank you very much for your feedback! It's important that we know how we are doing, so we really appreciate your time! Thanks again. :)

Posted 6 years ago

“I am now on my second order with Ultius, working with the same writer. I wish I would have found Ultius before I wasted hundreds of dollars with 2 other sites. Ultius and my writer have raised my grade from a C- to a B-, and I expect it to go higher after my last assignment. I have complete confidence in my writer, and will definitely be back.”

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Posted 6 years ago

Thank you for taking the time to deliver your feedback regarding your writer. We're so glad he or she met your expectations!

Posted 6 years ago

“My writer is nothing short of amazing. I love this program and the open ended conversations I am able to have with this writer. He/she has been super helpful and receptive to all of my feedback. Our discussions are concise and I appreciate the extra help.”

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Posted 6 years ago

Thank you so much for your 5-star rating! We are very selective when it comes to adding American freelance writers to our pool and it seems our efforts are paying off! Thank you for your enthusiasm. :)

Posted 6 years ago

“Writer had a few grammatical errors and never followed instructions. To top it, they had the audacity to try charging me $20 when I attempted requesting that the project be reviewed and redone per instruction provided. Not sure I'd use them again.”

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Posted 6 years ago

We wanted to drop in and say we appreciate your feedback regarding our Revision Policy. We do charge a small fee when revisions are needed before 3 days because we often have to open up the order so new writers can claim it. Since the writers are freelance, we can't hold them to a schedule. We are actively working on making adjustments to our Revision Policy in the event a writer misunderstands the instructions and a client needs the revision sooner than later. We are sincerely sorry for any inconvenience this may have caused.

Posted 6 years ago

“My experience has been amazing.”

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Posted 6 years ago

Thank you for your 5-star rating and recommendation! We look forward to working with you in the near future. =)

Posted 6 years ago

“Ultius has been nothing short of an incredible experience. Each writer and customer service rep that I've had the pleasure of dealing with has been such a great help and has certainly eased my anxiety when a deadline is fast approaching. The editing services provided by this organization are second to none. Being in a graduate level program, it's reassuring knowing that I can count on credible writers and dedicated individuals who take their work seriously. Thank you Ultius!”

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Posted 6 years ago

Hi Christine! We wanted to check in and say we are thankful for your business. We look forwarding to assisting you again in the future. :)

Posted 6 years ago

“Order was due 4/10 but found out today that i needed the assignment today by 1:00 pm. Although i didn’t get by 1, they rushed the review to receive by this evening. I uploaded for school so hopefully late but today i will be ok. Helped me get as soon as they could and appreciate it.”

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Posted 6 years ago

We wanted to drop in and say thank you for your 5-star rating and recommendation! :)

Posted 6 years ago

“Ultius is always extremely helpful”

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Posted 6 years ago

Thank you for taking the time to leave your feedback! We truly appreciate your 5-star rating. :)

Posted 6 years ago

“The papers have always been professional!”

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Posted 6 years ago

Thank you so much for your feedback! =)

Posted 6 years ago

Thank you so much for your feedback!

Posted 6 years ago

“First time i have ever had a problem with your service. last 2 things i had done i got 60% on because half the it was wrong.”

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Posted 6 years ago

Hello and thank you for your feedback. We apologize if the writer did not completely follow the instructions. Just know, we do offer one complimentary revision, so we encourage our clients to review their orders carefully. If you have any questions regarding our Revision Policy, please feel free to contact us at support@ultius.com. Thank you.

Posted 6 years ago

“Ultius has a great customer service. Lizzy was very helpful.”

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Posted 6 years ago

Thank you for taking the time to deliver such positive feedback on your experience and Lizzy's helpfulness! She is truly dedicated to giving our clients amazing customer service!

Posted 6 years ago

“First time using this service and it was great. Will definitely use the service again or recommend it to friends. Lizzy, in customer service, was wonderful answering all my questions.”

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Posted 6 years ago

Hi Linda. Thank you for your 5-star rating and recommendation! We look forward to working with you in the near future. =)

Posted 6 years ago

“My field of study was in the professional study of a medically related field and working and raising a family and family life was frantic at times and with the assistance of the writing services of Ultius, I was able to have a service needed to assist me in my writing or having the service tweak what I had put together and alone or with help Ultius made it possible to receive my degree with highest honors.. Thank you and I would recommend Ultius to anyone needed that little additional help in getting their papers tweaked or their assistance given with expertise above reproach.”

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Posted 6 years ago

Hi Debbie! Thank you so much for your five-star rating and recommendation. Indeed, life gets busy, so we wanted to create a safe and convenient platform for our clients to connect with professional freelance writers when there aren't enough hours in the day! We're very happy to hear that we've met your expectations!

Posted 6 years ago

“My experience is very good for trying this out for the first time I will continue to keep enjoying more experience you guy have to offer.”

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Posted 6 years ago

Thank you for taking the time to leave your feedback! We truly appreciate your 5-star rating. :)

Posted 6 years ago

“Excellent work”

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Posted 6 years ago

Thank you very much for your 5-star rating and recommendation! It's important that we know how we are doing, so we really appreciate your time! Thanks again. :)

Posted 6 years ago

“I will more than likely not use or refer your service again. Three different documents were abandoned ALL at the last possible second. I paid for an additional page on my final project, and when i received it, it appeared as if an undergrad wrote the paper. I requested a revision, and when i received the revision back i was still missing a page i had previously paid for and advised the writer of.”

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Posted 6 years ago

Thank you for posting your feedback. We are sincerely sorry for your experience. When clients request their writers, they do so because they were pleased with past work, and it seems that wasn't the case this time. We deeply apologize. Please email our Refund Department at refunds@ultius.com, so we can refund the missing page. Thank you again.

Posted 6 years ago

“Quick remedy of issue. Polite and to the point.”

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Posted 6 years ago

Thank you very much for your feedback and recommendation! It's important that we know how we are doing, so we really appreciate your time! Thanks again. :)

Posted 6 years ago

“Delia is absolutely amazing! She has helped me so much, her customer service was outstanding and she did everything in her power to help me, and to make sure that I was 100% satisfied with my experience with Ultius.”

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Posted 6 years ago

Hi Amanda! Thank you for taking the time to deliver such positive feedback on your experience with Delia! She is truly dedicated to giving our clients amazing customer service!

Posted 6 years ago

“I have never had a bad experience with Ultius!”

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Posted 6 years ago

Thank you for taking the time to leave your feedback! We truly appreciate your 5-star rating. :)

Posted 6 years ago

Ultius is rated 4.9 based on 1,338 reviews