“I ordered a phone Monday. It’s now Friday and it still hasn’t shipped. Tried contacting them but they don’t answer phone calls, emails, or by text. 303$ and I can’t even cancel my order!! Supreme Bulls..t”
“Do not EVER trade with these people. I gave them an iphone 11 with minimal scratches on the front screen. They not only offered me barely half of the offered initial price but now they wont answer the phone or my emails. Dont get scammed by them. Will be talking to a legal team soon.”
“I couldn’t be more pleased. My phone was flawless, in perfect working order, at an awesome price with great customer service... I am a completely satisfied customer !!”
“Amazing phones and my son loved the boxing video sent! I loved it too because we all know how her children are impatient and asking when is it going to come ,over and over again. Right as it hit that time I receive the video of it getting boxed up. He got soooo excited 🤣”
“Had just paid off a $600 by two months when my phone was taken. A good friend sent me your link. I found the same model with more memory for a little over $100. My provider switched my service over and all is well. Thanks UpTrade!”
“I sent my phone to Uptrade for sale and was quoted $40. After they received it, they reduced the price to $20. This is a similar complaint by others and appears to be a common business practice.
Uptrade sent back the phone after numerous emails and I sent it to SmartphonePLUS. Within a couple of weeks, I received $44. I found SmartphonePLUS on the following marketplace:
https://www.sellcell.com/”
“Up Trade did an initial examination of my phone and determined that the charge port was defective. They made me an offer and I declined, requesting that the phone be returned. A service Manager (thanks Ryan) then looked at the phone and port in more detail. Ryan cleaned the port by some removing lint, sent me pictures, and revised the estimate which I accepted. UpTrade and Ryan went above and beyond.”
