“The used iPhone 7 was in excellent shape and everything went very smoothly. I would have rated a 10 other than while downloading I got a message that the battery is only working at 71% capacity. Why wasn’t there a new battery installed before I purchased this phone. ? Kathy Paulson”
“My last iPhone 7+ went belly up and I didn’t have the funds to get a 12 Super Sized With a Large Fry Pro Max. Found this site and was skeptical at first, but have had the 7+ I ordered from them for over a month now. I have to say, I am impressed! I will DEFINITELY use them in the future!”
“My Apple iPhone 8plus was shipped fast. The phone was in excellent condition. No scratches or nicks. No software issues. I’m very pleased with my purchase from Up Trade.”
“I am trying to get an update for a device sent a month ago, no response from customer care and their phone is not in service. I am not sure how they get CNET and other reviews, TO BE AVOIDED”
“I sent my phone to Uptrade in October. It is now March and I have not received payment or my phone back. I have sent at leas a dozen emails to customer support. They have responded to two or three saying they are looking into it. DO NOT SEND THEM YOUR PHONE.”
“I ordered my phone with no issues, the phone is great! UpTrade made sure I had all the information I needed to contact them if I had any questions or concerns, which I did not, because they communicated so efficiently to begin with. So good I just helped my friend order a phone from them last night!”
Hi Jill,
Thank you for detailing your experience. Our records show that a charger was not included in your purchase, and our support team has previously contacted you with more detail. Please feel free to send an email to support@uptradeit.com for any further assistance.
Best wishes,
UpTrade Team
“I was on the fence about buying a new phone, but I've been eyeing a Samsung Galaxy s10e for the longest time. The phone looked brand new, and they even sent me a link that shows a video of them shipping it. Service was stellar, and the phone is even better.”
“Very good experience. The phone was exactly as advertised. It was delivered on time and I saved money in the process. I was a little leary to buy a used phone because I I didn't know what to expect but this phone was in perfect condition (like new). I will definitely purchase from UpTrade again.”
