“I received my merchandise promptly and was / am very happy I did business with Up Trade! And continue to do so whenever I need something.
Thanks again,
Kathleen”
“Dear Sir/Madam.
I have purchased many used iPhones from Amazon, eBay, and some other places but to be honest with you, this is the best place to purchase the old model phones by far. I am a returned customer simply because I love how you are running your business. The phone has been technically inspected carefully and you also provide the customer with photos and detailed descriptions. The package is perfectly packed and shipped and I really love the video that you sent me just to show how you prepare my phone before you ship it, I am very impressed. I will be your customer for many years to come and will not hesitate to recommend your store to my friends.
Thanks so much and Have a happy holiday.
Regards,
Hanson Nguyen”
“I sent them a phone is great condition and the offer was changed. I was not thrilled about it. However their customer service department reached out to me explained the issue and that it could have even happened during shipping. ( make sure you package your phone well) He gave me a revised offer, agreeing that the phone was not perfect or brand new but was in very nice condition. I feel like everyone won. Thanks.”
“I purchased a new iPhone and it shipped very fast. I really liked the packing video upgrade sent prior to shipping and the phone was pretty much new. I had a Great first experience and would shop here again.”
“A little sceptic but went ahead
Wow great phone came really fast and they touch base with me twice to see how much like it
Love this will def do this again with Up-Trade”
“The iPhone 8 I received was locked as it was reported stolen. I emailed customer service and they had me send it back for a replacement. It took a few extra days but overall very happy with service.”