UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality and good customer service.”

Helpful Report

Posted 4 years ago

“I purchased a Samsung Galaxy Note 9 for my teenager and I am extremely impressed with the service, integrity, and the description was more than accurate. It was stated that the phone had a few scratches on the screen and we had trouble seeing them in various lighting 😁 the phone looks brand new and is working flawlessly. I will definitely use UpTrade again. Thank you for saving me tons of money and making this transaction simple and quick.”

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Posted 4 years ago

“Great! Everything was great! Needed a new phone but the price of "new" was too high. Searched for refurbished and found a phone here. I found them on other sites too but none matched the exact model I wanted, the price or the condition. UpTrade had exactly what I needed, at the best price and "hands-on" inspected so condition upon arrival was exactly as stated. AND it came with a 30 day renewable warranty! How great is that? Super, super happy! I saved hundreds of bucks shopping here.”

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Posted 4 years ago

“I was a little weary about buying from them but I did and it’s a really good website that sells everything at a great price. Would buy from you guys again”

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Posted 4 years ago

“Very good product, I will be buying phone from you again”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very happy! Exactly as advertised and great delivery time.”

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Posted 4 years ago

“It was a fairly quick and reliable delivery overall. The iPhone 10 I ordered came in and has been working since I got it.”

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Posted 4 years ago

“Super easy! When there was an issue, they communicated right away and everything went smooth.”

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Posted 4 years ago

“Excellent condition ! I recommend to you guys looking for a phone!!”

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Posted 4 years ago

“Love my iPhone 7 looks and operates like new.”

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Posted 4 years ago

“I’m so thrilled to have found Up Trade in research. They offered the highest payout for husband’s iPhone 7. I was shocked at the amount offered. The process was as easy as they claim, effortless almost. The customer is kept up-to-date every step of the way and you can check status any time (save # they send in e-mail to check order). You get receipt for tracking, see when they receive it, when they inspect it, put it up for sale, date sold; you’re always in the loop. The greatest thing was receiving an e-mail after their inspection with a link to the video of them opening and inspecting the phone. They sent an e-mail saying it was all we said it was and we received full amount of their initial offer! They are truly transparent every step of the way. I was shocked to find out they’re a start up, someone is super smart to have this company running so smoothly out of the gate. They are extremely friendly and helpful. They are utmost trustworthy. I will never use anyone else and will suggest others to use them as well.”

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Posted 4 years ago

“Recently made my 2nd iphone purchase from UpTrade. Both look and perform like new. Very good prices and excellent customer service during purchase and activation processes. HIGHLY RECOMMEND!”

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Posted 4 years ago

“Easy purchase, quick delivery and great phone!!”

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Posted 4 years ago

“I am in love with the phone and I am so happy I could a used one at such a good price!”

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Posted 4 years ago

“Transaction was smooth. iPhone was great and at a good price.”

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Posted 4 years ago

“Promised what was shown and product is up to par and exceptional.”

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Posted 4 years ago

“Everything went smoothly. no complaints. got a great phone for a good deal.”

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Posted 4 years ago

“My phone is terrific. It is exactly like stated. I definitely would buy another one through your company.”

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Posted 4 years ago

“Excellent customer service. There was an issue with my original order, but the staff was able to correct everything.”

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Posted 4 years ago

UpTrade is rated 4.5 based on 952 reviews