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UpTrade Reviews

4.5 Rating 952 Reviews
88 %
of reviewers recommend UpTrade
4.5
Based on 952 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UpTrade Reviews
Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 5th September 2021
Peter Sherman
UpTrade 5 star review on 29th August 2021
Jerry Katz
UpTrade 5 star review on 4th January 2021
Jim W
UpTrade 1 star review on 15th December 2020
Adam
4
Anonymous
Anonymous  // 01/01/2019
Super satisfied, thought it was too good to be true. Ordered a T-Mobile phone and got a good one. Like new.
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Posted 4 years ago
Great service. Went above and beyond
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Posted 4 years ago
Very impressed. The phone we bought was in great condition exactly as it was described. Shipping was fast and I would absolutely use this company again.
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Posted 4 years ago
Product works as expected, and cosmetically sound. Good price too. I would definitely recommend them to my friends.
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Posted 4 years ago
One of the better experiences I've ever had shopping on line. They are big on giving more than one would expect and I give them my whole hearted recommendation!
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Posted 4 years ago
Ordered an Iphone X for only around $400. It works perfectly, no visible scratches or any issues with it running, and I’ve had it for a while now. Their inspection process must be very good, they even send a video of your phone being sanitized and packaged.
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Posted 4 years ago
Bought a pristine OnePlus 6t for a great deal. It was a steal !!
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Posted 4 years ago
Fast shipping and well packaged
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Posted 4 years ago
After mailing my iPhone XS to UpTradeIt, I was kept updated once they received it and a couple of days ago received my eCheck. I just deposited the check. I also got the best price for my iPhone! Great doing business with them!
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Posted 4 years ago
Awesome!! Great service and super easy
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Posted 4 years ago
It was fast and easy
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Posted 4 years ago
I have had several online purchases of phones and had so much trouble. These guys were the easiest to work with and the phone itself was great! Had no problems and had a very quick delivery. So.....Happy!!!!!! Thanks so much!
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Posted 4 years ago
I've already recommended this site to family and friends. I love my phone and the customer service was great!!!
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Posted 4 years ago
They are a great source for pre-owned devices.
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Posted 4 years ago
My Dad’s cell got stolen and he needed the same cell, iPhone 8 Plus It would be too hard for him to learn another phone He is very happy. Phone as described and received as promised
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Posted 4 years ago
My first purchase. ( 2nd experience with your co.) A+ very happy with over all experience, product and price. I have recommended , and I will buy my next phone from you as well as sell.
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Posted 4 years ago
Amazing! Easy process, great communication, everything as promised!
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Posted 4 years ago
I purchased an iphone 7 plus . It arrived quickly and it in excellent condition. I was very impressed with the courtesy and professionalism of this company.
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Posted 4 years ago
I had never ordered a phone pre used before and had my doubts but the reviews were great so I took a chance and was greatly pleased with my purchase. It was everything I was looking for and what they stated I would get. Thanks so much.
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Posted 4 years ago
I was unsure about buying a used phone from online, however I received my iPhone within 1 week and the phone worked and looked exactly how the description said it would be. I’m very pleased with it and I recommend my family and friends to the site. Will definitely buy from them again!
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Posted 4 years ago
UpTrade is rated 4.5 based on 952 reviews