UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was the first time I ever bought a used phone. The transaction went great and the phone worked out great. It went so well I ordered another one the week after. Both phones were in great condition and couldn’t ask for a better outcome.”

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Posted 4 years ago

“Transaction was extremely quick easy and was kept updated every step of the way. 100% would recommend to anyone thinking of selling their items.”

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Posted 4 years ago

“Although they sent me wrong phone, I got a good discount. Thanks uptrade!”

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Posted 4 years ago

“It works great”

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Posted 4 years ago

“Man what a great service.... Went on and purchased a Pixel 3XL with 128g memory at a fraction of the cost available elsewhere Came as represented and has worked perfectly Highly recommend”

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Posted 4 years ago

“Phone was for my granddaughter,she loves it!!!!”

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Posted 4 years ago

“Everything was delivered as promised! Good price, good service.”

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Posted 4 years ago

“Purchased one plus 6t. Phone listed in pristine condition & it definitely was. Very, very happy with purchase. Had to contact support because I 4got to purchase charger for phone & they got back to me right away. Awesome that a company still exist that gives every consideration available to customers”

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Posted 4 years ago

“Process was great highly recommend!”

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Posted 4 years ago

“Product was reasonably priced, described accurately, delivered on time as described, worked without problems in the "pristine condition" promised. VERY WELL SATISFIED!”

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Posted 4 years ago

“I was so happy to find you! My lgv30 cost an arm and a leg and it took a lake dive! I was able to get up the nerve to replace the LCD screen myself but it was a short term fix. It was nerve racking! I couldn't afford another a new phone. Then I found you guys and I love my replacement phone! I'm thinking i won't buy any more new ones! Thank you!”

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Posted 4 years ago

“I was worried about ordering a used phone online. However, the phone came quickly, and I’m perfect condition! Will definitely be ordering again!”

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Posted 4 years ago

“The device was better then condition then described and we received it a day earlier then expected. I would buy from them again and have recommended them to friends.”

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Posted 4 years ago

“It was quite the refreshing experience to be perfectly honest. As long as expectations are realistic and you're not a "latest, greatest" person then UpTradeit is the best and easiest way to upgrade cell phones. I have and will continue to recommend.”

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Posted 4 years ago

“First phone failed and y’all made it right. Thanks”

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Posted 4 years ago

“Easy to deal with, very smooth process.”

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Posted 4 years ago

“Needed a phone. Got an S10e In pristine condition. Google price!”

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Posted 4 years ago

“Phone was exactly as described and pictured. After several weeks with the bee phone it is performing admirably. Price was competitive and transaction processed smoothly.”

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Posted 4 years ago

“Condition of product was as described and I love my phone. When at first I didn't think it would work with my service, reps from Uptrade were ready to take it back for me immediately. Thankfully, though, I was able to make it work and got to keep the phone. Yay!”

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Posted 4 years ago

“I bought a refurbished iPhone 7 and had zero issues. I will shop there again”

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Posted 4 years ago

UpTrade is rated 4.5 based on 952 reviews