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UroTuning Reviews

4.7 Rating 15,348 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
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Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

It is the wrong asize. Can I return? Do you have 70MM?
Helpful Report
Posted 6 years ago
I have ordered 5” crystal headlights with crosshairs, but what I received was crystal headlights with no crosshairs
Helpful Report
Posted 6 years ago
Shipping takes forever
Helpful Report
Posted 6 years ago
My pattern is 5x112, which is what I ordered and all of my invoices and order history says. What I received are not 5x112. After spending the money to have new tires put on them, I can’t even mount them on my car because they are incorrect. Really disappointing that I did not receive what I ordered and now have rims with brand new tires mounted on them that I cannot use.
Helpful Report
Posted 6 years ago
Requested two day shipping that was at a cost of 24$. Purchased Wednesday, didn’t receive product till Tuesday the following week. Don’t understand how that’s two day shipping.
Helpful Report
Posted 6 years ago
Shipment was fast. No issues with company
Helpful Report
Posted 6 years ago
Only lasted 3,000 miles
Helpful Report
Posted 9 years ago
I bought faw vw mk7 led tail lights. They work great but the out side edge of the drivers inboard light cant be lined up properly. I have reinstalled it multiple times. I even sent photos to urotuning to remedy the situation. They said it looks ok. NO it is not ok. Is to much to ask for properly fitting parts.
Helpful Report
Posted 8 years ago
I ordered lights for my gti, online it stayed they were in Stock. 5 days later I received an email stating they were not in Stock. I was given the choice to go with a different color or wait for mine to get in Stock (which was said to be 1-2 weeks) I chose to wait for what I ordered. Still no word on my product, but the payment wastaken out immediately. I don't mind the payment, I do mind the no contact. I just want to know the status of my product and when I can expect them.
Helpful Report
Posted 10 years ago
No colors to choose from and prices are high but what u get is good quality
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Posted 9 years ago
I ordered parts on 11/26 and the order was not received or shipped until the 30th and they were not delivered until 7/12. Parts i ordered from ECS on 4/12 showed up 7/12 as well. my car was down for an additional week because shipping took so long. If you want to take any business from ECS, you guys should step it up.
Helpful Report
Posted 9 years ago
i ordered wheel spacers.. the spacers were handled poorly (im a machinist) and had dents and dings all over them. one of the longer bolts had threads crushed and wouldnt even start in the hole, i sent texts (multiple) like the website says too about the bolt- no response- fortunately for me im a fabricator/machinist and could fix everything. would not recommend.. poor quality
Helpful Report
Posted 9 years ago
I previously ordered center caps for my 3SDM wheels, no notification was given at all of their back order until my package of other items arrived. Nor has an ETA yet to be given. C'mon guys
Helpful Report
Posted 10 years ago
The bar doesn’t have shaft collars to reduce laterial forces. The photo shows it with. Urotuning told me that it will not make a difference and all the bars are collar free. Once it is installed time will tell if it needs the collars. Urotuning did offer to refund which is good. They also said they have had no customer complaints. So if it no good I am sure they will let me return it. Right urotuning ?
Helpful Report
Posted 6 years ago
I've tried twice on separate occasions to place orders on your site using PayPal. Both times were unsuccessful due to a glitch. Everytime I select PayPal and sign in it tells me select a payment method and does not let me continue.
Helpful Report
Posted 10 years ago
Shipping took way longer than expected as UPS redirected it halfway across the country in the wrong way. Not sure if the packaging was just flat out bad or the handling of it was bad but the box my lug nuts in was completely destroyed and the lug nuts were all over the bag they were shipped in. This caused a ton of scratches on them. Overall not a great buying experience
Helpful Report
Posted 6 years ago
UroTuning is rated 4.7 based on 15,348 reviews