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UroTuning Reviews

4.7 Rating 15,542 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,542 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Anonymous
Anonymous  // 01/01/2019
Fast on shipping And good customer service
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Posted 2 years ago
UroTuning coming in clutch again! My son and I did an oil change on his MK7 GTI and noticed the oil pan was wet. Without hesitation I got the website and ordered the pan gasket on a Sunday. With in a few short days we were able to replace the gasket.
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Posted 2 years ago
It’s my spare filter. I have not used it yet.
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Posted 2 years ago
fast , easy and trusted i bought a lot of parts already planning to buy more
UroTuning 5 star review on 25th April 2023 UroTuning 5 star review on 25th April 2023
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Posted 2 years ago
good prices and fast shipping
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Posted 2 years ago
I’m really glad I bought the fuel rail for my turbo set from urotuning ,fast shipping and good prices
UroTuning 5 star review on 24th April 2023
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Posted 2 years ago
Nothing but great service and since I found this company I’ve recommended them. Just ordered a simple Raceline turbo inlet this order but I review cause people should know how the company is and products they sell. Thanks again Urotuning.
UroTuning 5 star review on 24th April 2023 UroTuning 5 star review on 24th April 2023 UroTuning 5 star review on 24th April 2023
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Posted 2 years ago
I havent installed it yet but I know it is a great upgrade for the gti. I'm replacing the injectors, coil packs, and spark plugs it's a good addition with a tune up. I highly recomend getting a metal water pump while your in there to! I was to intrested in the throttle body so I forgot and am to broke now.
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Posted 2 years ago
Absolutely in love with my APR open intake!! Now I can hear the turbo better than ever! APR did an amazing job! Urotuning delivered fast, and free. I was able to track my package right to my door!
UroTuning 5 star review on 24th April 2023 UroTuning 5 star review on 24th April 2023
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Posted 2 years ago
Ordered exhaust with standard shipping, and received the item extremely fast and within a week.
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Posted 2 years ago
Stopped ordering from Urotuning after my last order was received damaged. Although it was damaged, this is not the reason I won't be ordering from these fellas anymore. The customer service I received when I had an issue was horrendous as the first time I reached out I did not get a response. After I contacted them I was told "Oh yeah the tank, the damaged flo tank right". I was assured once they were in contact with their vendor they'd reach out, which is very understandable. By the end of the week I had to call the vendor directly to resolve the issue myself. I also sent an email after I resolved the issue and was told they were still waiting. AND THEN I WAS GHOSTED!!!! Lol I can spend my money anywhere online, it's not like these guys have competitive pricing or great customer service!!!!!! P.s damage was due to packaging and had nothing to do with Urotuning as they drop ship from vendor. Also all the other orders went smoothly, it's only when you have an issue you won't get service you deserve as a customer.
Helpful Report
Posted 2 years ago
Thank you for sharing your feedback regarding your recent experience with our company. We sincerely apologize for the lack of communication and the delays you encountered. We understand your frustration, and we deeply regret any inconvenience caused. First and foremost, we want to assure you that we take your concerns seriously, and we are committed to resolving this matter promptly. Our team is actively working to address the delays with our communication and ensure that it is issued to you as soon as possible. We understand that the lack of communication has left you dissatisfied, and we apologize for the negative impression it may have created. We acknowledge that our service fell short of your expectations, and we want to assure you that this is not a reflection of the level of service we strive to provide to our valued customers. We genuinely value your feedback and the opportunity to improve our service. We have identified the areas that require immediate attention and are implementing measures to enhance our communication processes. Your experience has highlighted areas where we can make meaningful changes to better serve our customers in the future. We understand that you may have reservations about ordering from us again in the future. However, we hope that you will reconsider and give us another chance to provide you with the excellent service that we are committed to delivering. Should you decide to place an order with us in the future, please be assured that we will go above and beyond to ensure your satisfaction. Once again, we apologize for any inconvenience caused and appreciate your patience throughout this process. If you have any further questions or concerns, please do not hesitate to contact us directly. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust.
Posted 2 years ago
The tap itself is fine and fits well. I also luke that they included 2 O-rings. My criticism is that the screws that it comes with don't work for a factory charge pipe or an aftermarket aluminum one because the tread patern is not aggressive enough for plastic and too aggressive for aluminum. At the price point I personally feel that it should include both sets of screws.
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Posted 2 years ago
Great looking and fitting shirt!! Would recommend to anyone.
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Posted 2 years ago
Strong and make the work easy
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Posted 2 years ago
Keeping my golf and my Jetta running, going strong after many many miles
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Posted 2 years ago
Great products, quick shipping time Very much appreciate the free shipping ! Will definitely use urotuning again
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Posted 2 years ago
Great company
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Posted 2 years ago
Great company with great products if they send you the right items!
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Posted 2 years ago
Thank you for sharing your feedback regarding the product you received. We understand your concern regarding the labeling and the potential confusion it may have caused. We would like to provide some clarification to help address your concerns. The product you received is indeed designed to fit multiple vehicles, including the 06A block. While we understand that the labeling might suggest otherwise, we assure you that our team has extensive experience and knowledge regarding these specific products and their compatibility. To ensure customer satisfaction, we carefully verify the compatibility of our products and provide detailed information on our website. However, we apologize if this information was not as clear as it should have been, leading to any confusion. We appreciate your feedback and will take it into account to improve our labeling and product information for future customers. Our goal is to provide accurate and transparent information to avoid any misunderstandings or misconceptions. If you have any further questions or concerns about the compatibility of the product with your specific vehicle, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure that you have the correct product for your needs. Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to improve our processes and provide the best service possible.
Posted 2 years ago
i orderd rev. j you sent c i called about mixup never herd another word.
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Posted 2 years ago
Thank you for taking the time to provide feedback about your recent experience with our company. We would like to address your concern regarding the wrong part that you received. After thoroughly reviewing our records, we found that we did respond to your email regarding the issue of receiving the incorrect part. We apologize if our response did not reach you or if there was any miscommunication along the way. Our team takes pride in providing timely and helpful assistance to our customers, and we regret if we fell short of your expectations in this regard. We genuinely apologize for any inconvenience caused by the mix-up with your order. We understand how frustrating it can be to receive the wrong part, and we want to make things right for you. We kindly request that you reach out to our customer support team at Support@urotuning.com so that we can personally assist you in resolving this matter to your satisfaction. At our company, we value our customers' feedback and strive to continuously improve our service. We appreciate your feedback, as it allows us to identify areas for growth and ensure that such issues are handled more effectively in the future. Once again, we apologize for any confusion or inconvenience caused, and we hope to have the opportunity to address your concerns and provide a satisfactory resolution.
Posted 2 years ago
Very fast and reliable the my package came the very next day wasn't expecting this will buy from them again
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Posted 2 years ago
UroTuning is rated 4.7 based on 15,542 reviews