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UroTuning Reviews

4.7 Rating 16,050 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 16,050 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Great product timely and safe delivery. Put them on same day and car runs as it should with these.
UroTuning 5 star review on 14th July 2023 UroTuning 5 star review on 14th July 2023
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Posted 2 years ago
Good selection at the right prices. I always get what I ordered unlike ECS Tuning.
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Posted 2 years ago
UroTuning customer support was paramount. Jonai was prompt, knowledgable, and got me taken care of. Will definitely be using them in the future
UroTuning 5 star review on 14th July 2023
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Posted 2 years ago
Very pleased with my purchase will look forward to doing future business with this great company.
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Posted 2 years ago
Love this intake, makes my m340 sound completely different. I does feel a little quicker but I think it’s mostly for esthetics and sound.
UroTuning 5 star review on 14th July 2023
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Posted 2 years ago
The part didn’t fit my 2014 Audi q5 even though the site clearly states it would. I first called and was told I’d be sent an email pertaining to my return. When I called back after several days of not receiving any email the customer service associate was rude and very short and condescending and instead of helping me, directed me to the website to schedule the return. Then you guys try to charge me $10 for return shipping and a $20+ restocking fee on a $70 part. So I get half my money back when you guys were the ones who screwed up? Might as well keep the part. Thanks anyways…
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Posted 2 years ago
Hello Kyle, Thank you for your feedback regarding this order. We are sorry to hear the way that your issue was handled. We have submitted a return request on your behalf, noting to waive the fees due to the fitment issue. Once the part is received back we will process a refund for you. Please let us know if there is anything else we can assist you with.
Posted 2 years ago
Great service as always
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Posted 2 years ago
Showed as in stock then they changed their minds, use caution
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Posted 2 years ago
Thank you for sharing your feedback regarding your recent experience with us. We apologize for any confusion or inconvenience caused by the availability of the item. We would like to clarify that the item you mentioned was marked as "ships in 0-2 days" because it is sourced directly from VW/Audi. Unfortunately, VW is currently facing a nationwide backorder for this specific part, which is beyond our control. We strive to provide accurate and up-to-date information on our website, and we regret any misunderstanding that may have arisen from the availability status. To better assist you and address any concerns, we encourage you to contact our customer support team at Support@urotuning.com. Our team will provide you with any available updates regarding the item and explore alternative solutions for you. We value your business, and your satisfaction is our priority. Thank you for your understanding and for bringing this matter to our attention.
Posted 2 years ago
Loving my new Rotiform FUC custom 3-piece wheels! Took a few months to build but worth the wait.
UroTuning 5 star review on 13th July 2023
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Posted 2 years ago
Love the quality of the high flow inlet pipe. Super easy to install too
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Posted 2 years ago
Nice parts !!
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Posted 2 years ago
Fast shipping
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Posted 2 years ago
Never received it
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Posted 2 years ago
Hello Nikolaos! Thank you for the feedback regarding your order. We apologize that your order was not received. One of our customer service representatives worked with you to resolve this issue. The original order was deemed lost, and a replacement order or refund was offered. The refund option was best for you, and we processed that refund accordingly. If there is anything else we can assist you with, please let us know!
Posted 2 years ago
They sell parts that fit perfectly as described and everything went on supper easily
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Posted 2 years ago
Nice and clean sound. Great for more calculated sends!
UroTuning 5 star review on 12th July 2023 UroTuning 5 star review on 12th July 2023
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Posted 2 years ago
I love this organization. I am new to European cars, but not the tuner scene. With the assistance of the expert staff from this company, along with their OEM fit, high-quality parts (stock as well as upgraded), I have been able to bring back to life beyond take to the next level a neglected, rebuilt titled, 2000 Audi TT 180 Quattro. They may never truly know how grateful I am for their assistance, services, and products.
UroTuning 5 star review on 12th July 2023 UroTuning 5 star review on 12th July 2023
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Posted 2 years ago
I placed an order on June 20th for three parts that said they were in stock. The same day I got an email for order confirmation saying the parts are not in stock and are direct ship. Had I known that I would not have ordered them. I reached out on the 26th for an update and was told that it was being shipped than the 27th got an email saying the opposite. I then got the tracking number and it was out for delivery on the 29th, got home and it was signature required, and I had to drive to get it, to find out it wasn't at the pickup location until the next day, I got it after work the 30th. Overall had a horrible experience with this order, ordered 1200 dollars of parts from ECS the same day as this order and got it the same week, and they left the parts and I didn't have to deal with any of this bs as I did with you guys. I doubt ill order or recommend your company to anyone.
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Posted 2 years ago
We apologize for the frustrating experience you had with your recent order. We understand the importance of accurate information and timely delivery, and we regret falling short of your expectations. We want to clarify that while some items were in stock at our location, since you ordered three items from the same manufacturer (CTS), we decided to have the whole order shipped from CTS to avoid a higher shipping cost for you. Unfortunately, this led to a delay in the shipment, and we understand that this was not communicated clearly to you during the order process. Additionally, we apologize for the confusion with the shipping updates and the signature requirement, which caused further inconvenience for you. We are genuinely sorry for the negative experience you had and the delay in receiving your order. Providing excellent customer service is our top priority, and we deeply regret the inconvenience you experienced. To address your concerns and offer a suitable resolution, we kindly request that you contact our customer support team at Support@urotuning.com. Our team will prioritize your inquiry and work diligently to find the best possible solution for you. We value your business, and your satisfaction is important to us. We hope to have the opportunity to improve your perception of our company and regain your trust in UroTuning.
Posted 2 years ago
Said wheels would fit and its the wrong bore size. Had to order over 300.00 in wheel spacers just to get them to fit. Sent in emails trying to resolve the issue but they never responded. Will never purchase from them again.
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Posted 2 years ago
Thank you for your feedback regarding your recent experience with us. We apologize for any inconvenience you experienced with the wheels not fitting correctly. We would like to clarify that our site only matches the bolt pattern for the wheels of the vehicle. It is the responsibility of the consumer to determine the appropriate size and offset needed for their specific vehicle. We understand that this information is crucial for a proper fit, and we encourage customers to contact our sales department for assistance before placing an order. We apologize for any confusion that may have occurred and for the additional cost you incurred in ordering wheel spacers to make the wheels fit. Regarding your emails seeking resolution, we are truly sorry for the lack of response. Providing excellent customer service is of the utmost importance to us, and we regret falling short of your expectations in this regard. To address this matter and explore possible solutions, we kindly request that you contact our customer support team at Support@urotuning.com again. Our team will prioritize your inquiry and work diligently to find the best possible resolution for you. We value your business and appreciate your feedback. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience with UroTuning.
Posted 2 years ago
Very fast delivery Thanks Urotunning.
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Posted 2 years ago
All of my purchases have been great transactions. Unfortunately if you are going to buy an “updated” waterpump, just spend the money on a full metal housing one, my new plastic housing one broke on the first day it was on😞😞
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Posted 2 years ago
UroTuning is rated 4.7 based on 16,050 reviews