Login
Start Free Trial Are you a business? Click Here

UroTuning Reviews

4.7 Rating 15,542 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,542 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Anonymous
Anonymous  // 01/01/2019
no quality control or care for their products being shipped out, and didn’t even offer to help resolve issue, shipped me an intercooler that arrived dented after waiting over 3 months for arrival
Helpful Report
Posted 2 years ago
Very happy with the service they where quick and easy and informed me of the 20% off sale Cya turbo had going on
Helpful Report
Posted 2 years ago
I had to send back the air filter your website isn’t set for towrds audi cars an type of engine so when I thought I order the correct filter for my Audi it was wrng an to big wasnt fit to hold the sensor for the air filter an to big
Helpful Report
Posted 2 years ago
We apologize for the inconvenience you experienced with the air filter not fitting properly in your Audi. We understand how frustrating it can be when the product doesn't meet your expectations and the fitment is incorrect. Ensuring that our website provides accurate fitment information is crucial, and we regret any confusion or difficulty you faced during the ordering process. To address this matter and find a suitable solution, we kindly request that you contact our customer support team at Support@urotuning.com. Our team will prioritize your inquiry and work diligently to assist you in finding the correct air filter for your Audi. Your satisfaction is important to us, and we are committed to resolving this issue to your complete satisfaction. Thank you for bringing this to our attention, and we appreciate your understanding as we work to improve our fitment information and provide better support.
Posted 2 years ago
Great company always has what I need.
Helpful Report
Posted 2 years ago
Bought the tuner bolt set for my golf and totally spaced the key. You guys got me that key within days. 10/10. Bolts look great with the black Rotiforms.
UroTuning 5 star review on 28th April 2023
Helpful Report
Posted 2 years ago
shipping was quick customer service is the best!!!!! give them people a raise!
Helpful Report
Posted 2 years ago
Love the product and works and fits like factory.
Helpful Report
Posted 2 years ago
Excellent
Helpful Report
Posted 2 years ago
They've a wide selection of part from different vendors. Pretty much one stop shop. Also shipping is fast.
Helpful Report
Posted 2 years ago
exelet service great parts thanks
Helpful Report
Posted 2 years ago
Been pretty good in past seems to have trouble with my address know
Helpful Report
Posted 2 years ago
Amazing customer service went above and beyond. Would highly recommend.
Helpful Report
Posted 2 years ago
Very fast and easy install! Wish it came with a new gasket that’s the only downside to it but you can go to your OE dealership and get one and slap it in there and it’s good to go!
UroTuning 5 star review on 27th April 2023
Helpful Report
Posted 2 years ago
Fast shipping and top quality parts! Urotuning is my go-to source for everything VW. ✌️
UroTuning 5 star review on 27th April 2023
Helpful Report
Posted 2 years ago
Fast shipping, constant updates, and product was exactly as described. You can't ask for more than that! Very satisfied with my purchase and will be ordering more products in the future!
UroTuning 5 star review on 27th April 2023
Helpful Report
Posted 2 years ago
Works great best price found... and super fast shipping!!! best spot for all your vw parts!!!
Helpful Report
Posted 2 years ago
Terrible customer service! Been waiting to return my item for weeks now already sent an email and was on hold for way too long. Y’all sent me multiple emails for coupons and discounts but can’t update me on my request crazyyy
Helpful Report
Posted 2 years ago
Thank you for bringing to our attention the issue regarding your returned item. We apologize for any inconvenience caused by the confusion surrounding its return process. Upon investigating the matter further, the returned item was sent back to the manufacturer. Unfortunately, this prevented us from being informed of its return and subsequently caused a delay in processing your refund. We sincerely apologize for the inconvenience this has caused you. As a gesture of goodwill, we will process your refund immediately to rectify the situation. You should receive the refund within 3-7 business days. We understand the frustration and inconvenience that this miscommunication may have caused, and we take full responsibility for the oversight. We are committed to continually improving our processes to ensure smoother returns and better communication with our valued customers. If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and ensure that any outstanding issues are addressed promptly and effectively. Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience caused. We appreciate your understanding, and we hope to have the opportunity to serve you better in the future.
Posted 2 years ago
Amazing fit, amazing fast service!!! Love it!!
Helpful Report
Posted 2 years ago
Quick shipping and a good price. I'm overall very satisfied with the experience.
Helpful Report
Posted 2 years ago
I ordered a certain color and you guys sent me another color I did not want
Helpful Report
Posted 2 years ago
Thank you for taking the time to provide feedback on your recent purchase of hub-centric rings. We appreciate your input, and we would like to address your concerns regarding the color and representation of the item. Firstly, we apologize if the color of the hub-centric rings you received did not match your expectations. We understand that color can be a subjective preference, but it is important to note that the functionality and performance of these rings remain unaffected by their color. The primary purpose of hub-centric rings is to ensure a precise fitment between the wheel and the hub, regardless of the color they come in. Additionally, we would like to clarify that product photos are intended to provide a visual representation of the item and may not always accurately reflect the exact color due to lighting variations or screen calibration. We strive to provide accurate and detailed descriptions to assist our customers in making informed purchasing decisions. If you have any further concerns or require assistance, please do not hesitate to reach out to our customer support team. We are here to address your questions and provide any necessary information to ensure your satisfaction with our products. We appreciate your feedback and will take it into consideration to enhance our product descriptions and visual representations. Your satisfaction is important to us, and we are committed to continuously improving our customers' experience. Thank you for choosing our products, and we hope to have the opportunity to serve you again in the future.
Posted 2 years ago
UroTuning is rated 4.7 based on 15,542 reviews