UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,518 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 11th September 2025

Geovani C

UroTuning 5 star review on 10th September 2025

Peter L

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“UroTuning was great. They provided clear communication the part being backordered and offered a similar product at a similar price. I was fine waiting and they were prompt with delivery update notifications.”

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Posted 1 year ago

“I have recently been purchasing several parts through the website. Most of which I have had good luck with with. I have a couple issues with some business we have done. 1.- Headlight lenses, first set I got were cloudy and had sanding (I'm assuming) marks on them, 2nd set sent to me is the same. Which I understand they are cheap but I wouldn't have bought them if in the description it informed me that they may not be perfectly clear. These are for a show car and sadly cannot be used so I will also be filing a return for. 2.- I purchased a slave cylinder separately from my $1100 clutch kit because there was no mention on the description of it coming with the kit. I file to return said part and have to pay for shipping and a restocking fee which basically took off about half of value of the part. 3- Several times I've tried to contact the company by phone or email and don't get an answer or reply. Unless I file to return an item then it gets a reply and handled. I'm sure you are busy but I have questions from over a month ago that are unanswered still.”

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Posted 1 year ago

Hello Kurt! Thank you for your feedback regarding your orders. We do have several email threads with you that appear to have no response after our representatives followed up with you. It seems like our emails may have been marked as spam, as they still appear to be unread. We will have someone reaching out to you via email to work towards a resolution for your order.

Posted 1 year ago

“Haven't ordered much from them but so far so good.”

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Posted 1 year ago

“A+ customer service.”

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Posted 1 year ago

“Good communication and quick shipping”

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Posted 1 year ago

“Great kit with everything I needed to rehab the front end of my 2013 CC R line.”

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Posted 1 year ago

“Didn’t work for me to much vibration”

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Posted 1 year ago

Hello Alonzo! Thank you for your feedback. As with your product review for this same issue, we will be in touch via email with resolutions. Keep an eye out for our contact!

Posted 1 year ago

“Got my product quick and very happy with it.”

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Posted 1 year ago

“I can always count on great prices for the parts that i need to keep my car running the way it should when ever i use this website.”

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Posted 1 year ago

“Xxxxxxxxxxx”

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Posted 1 year ago

“Fantastic communication and shipping from UroTuning. I was hesitant at first because I've never heard of the website but I gave it a $1000 shot and it's legit. Definitely ordering again when I'm ready for more upgrades.”

UroTuning 5 star review on 13th March 2024

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Posted 1 year ago

“So it was a simple replacement to be honest as long as you are careful removing the factory one be careful if you use a heat gun :) it fit 100%”

UroTuning 5 star review on 12th March 2024

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Posted 1 year ago

“Great company! Customer service works very well”

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Posted 1 year ago

“Great place to shop, I've done all of my purchases through here and all of them were super quick, i received most of my stuff within a week or less.”

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Posted 1 year ago

“Advertisements left something to be desired. Ordered a replacement turbo by CTS for my Audi TTS that was supposed to be a direct repplacement. The inlet looks different and there is an open port (possibly for a blow off valve) where my Borg Warner turbo has a cast plate. The mechanic wouldn't install it. Contacted the company by email and tried to call multiple times with no response to my inquiry.”

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Posted 1 year ago

Hello Vicki, Thank you for your feedback. This CTS turbo originally has 3 different fitment options. Based on your description, you have received a TSI turbo instead of an FSI turbo. I see we have spoken to you several times on the phone regarding this. We will be setting up a return and responding to your email with a return label. We can further coordinate how you would like to proceed with your return via that email thread. Keep an eye out for our email.

Posted 1 year ago

“Shipping was pretty quick. Quality of product is very good and perfect fitment. Sounds very loud and good compared to stock. Mine is in a 2021 a4.”

UroTuning 5 star review on 11th March 2024

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Posted 1 year ago

“Very good quality parts and safely shipped to my house”

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Posted 1 year ago

“Good pricing for oem part”

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Posted 1 year ago

“Uro Tuning customer service support was great! I was sold the BC coil overs for my mini cooper s f56 with ease and quick delivery service.”

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Posted 1 year ago

“Professional, knowledgeable and competitive pricing”

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Posted 1 year ago

UroTuning is rated 4.7 based on 15,518 reviews