UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,820 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,820 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 23rd December 2025

Tristan R

Valerie H

UroTuning 5 star review on 20th December 2025

Shane W

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Installed just barely a week and just after 2 days of being on the car it has started clicking when I turn and making a weird noise as on the video. I had them taken out and reinstalled just to have the same problem again. Went to the Volkswagen dealership to get a second opinion from workers there who have also lowered their Mk 7 Jetta’s and also have had the same problem. Their fix was having to order Strut mounts and bearings. So now I’m having to pay a third time to have it the way it should? I wish the reviews were clear that you needed other parts to make it sit correctly. One star for me.”

Helpful Report

Posted 1 year ago

We are sorry to hear of your experience with the springs. We do have links for the other parts that may be needed when installing springs and selling them in kits. It is always recommended to confirm the condition of the mounts and bearings when installing suspension. I believe the original shop that installed these springs should have looked into this and brought it to your attention.

Posted 1 year ago

“Great communication and great customer service. Will continue to use in the future.”

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Posted 1 year ago

“Slow shipping but I'm guessing it came from across the pond. Item worked as it should.”

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Posted 1 year ago

“Staff is friendly and willing to help with any questions. They also follow up with communication which is a must in the service industry. Thank you”

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Posted 1 year ago

“Quickly added my tube to my profile!”

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Posted 1 year ago

“Excelente servicio, rapido y seguro.”

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Posted 1 year ago

“Pump wasn’t correct for my car description says will fit, it’s “pump to rack” vr6 12v the one that was sent was for an automatic transmission. No where on purchasing this product gives you a choice for automatic or manual, now I have to pay to return this and pay $33 for restocking fee! Not to happy”

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Posted 1 year ago

“great delivery timing! My ignition coils came in perfect condition and i love the throttle response i gained from them! I will continue using Uro for all of my parts”

UroTuning 5 star review on 30th April 2024

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Posted 1 year ago

“The order was never received. Website says the order was delivered but it was never delivered.”

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Posted 1 year ago

I see that we sent a replacement to you. How are you liking the product that you purchased?

Posted 1 year ago

“Great customer service and great communication.. will definitely use in the future”

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Posted 1 year ago

“Made with great quality and also had fast shipping. Product came with detailed installation instructions. Thanks, I will definitely show here again and again”

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Posted 1 year ago

“The Neuspeed front sway bar I order shipped promptly and was delivered to my residence in just a couple of days. Great service. I would order from UroTuning again.”

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Posted 1 year ago

“I ended a seemingly endless search for a specific “blackout” trim grille for my Volkswagen at UroTuning! The customer service communication was EXCELLENT and confirmed exactly what I was looking for. The shipping was prompt and very well packed. I’ll definitely recommend Uro to any other Canadian (or American) automotive enthusiast!”

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Posted 1 year ago

“Uro’s customer support should be the industry standard! Talking to a human every step of the way is a nice change in buying stuff today.”

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Posted 1 year ago

“Great service and fast shipping”

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Posted 1 year ago

“Ordered a set of Apex Arc 8’s in Hyperblack and concave like the picture in the AD showed. I received silver wheels with a flat face and the company is refusing to even exchange them.”

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Posted 1 year ago

Nadem, We are sorry to hear that you received the wrong wheels. However, the reason we are not able to exchange them or take them back is that the wheels were mounted with tires and driven on. These are no longer in resealable condition to the next person who wishes to purchase them.

Posted 1 year ago

“HPFP Rebuild Kit from 034 Raing to help complete the Stage 2 plus tune on this gem!”

UroTuning 5 star review on 29th April 2024

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Posted 1 year ago

“Great Customer service. Would recommend them to anyone. Kelsey gave me AWESOME customer service.”

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Posted 1 year ago

“Love Urotuning, but could be a little more specific in product description.”

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Posted 1 year ago

“This review is not for a specific part I ordered, because I've ordered a lot from urotuneing. And so far I stand behind my 5 star reviews. No faulty parts, everything fits as expected or described. Good brands to choose from. For my particular car(a4 b5). This website is heaven sent!!!”

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Posted 1 year ago

UroTuning is rated 4.7 based on 15,820 reviews