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UroTuning Reviews

4.7 Rating 15,542 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,542 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Anonymous
Anonymous  // 01/01/2019
Took awhile to process the shipping, ended up having to return the items as the key did not work with the wheels. Sent an email for an RMA and never got a response from Ryan F. Drove to the "store" and returned them in person. Thanks for the help.
Helpful Report
Posted 2 years ago
Thank you for sharing your feedback regarding your recent experience with our shipping process and the compatibility issue you encountered with the key and wheels. We apologize for any inconvenience this may have caused you. We understand that the delay in processing the shipping and the lack of response to your email request for an RMA from Ryan F. were frustrating for you. We sincerely apologize for any breakdown in communication during this time. We appreciate your proactive approach in visiting our store to return the items in person. Our team is committed to providing exceptional customer service, and we apologize for falling short of your expectations in this instance. We have taken note of your feedback and will use it to improve our communication processes and response times. It is through feedback like yours that we can identify areas for growth and deliver a better experience to our valued customers. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us at Support@urotuning.com. We value your satisfaction and are here to address any additional questions or issues you may have. Thank you for bringing this matter to our attention, and we appreciate your understanding and patience throughout the process. We hope to have the opportunity to serve you better in the future.
Posted 2 years ago
Awesome customer service!
UroTuning 5 star review on 10th March 2023
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Posted 2 years ago
Dies what its intended
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Posted 2 years ago
Great product! Fast shipping!
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Posted 2 years ago
Could use bracket to make pipe more solid ,and the air box should fitted to going around pipe/filter , the tiny nuts and bolts to put air box together ? . Air box not sealed from sucking hot engine air
Helpful Report
Posted 2 years ago
We appreciate your feedback regarding the air intake system and its installation. Your input is valuable as it helps us improve our products and provide better solutions to our customers. To address your concerns, you may want to consider contacting our customer support team with specific details about your installation experience and any issues you encountered. Thank you for bringing these concerns to our attention, and we appreciate your feedback.
Posted 1 year ago
Items arrived quickly and undamaged. Customer service was outstanding!
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Posted 2 years ago
Amazing site
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Posted 2 years ago
King has always been a great bear in company but you're attending me it easy to purchase the under size. D bearings I needed thanks again. Your team is great.
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Posted 2 years ago
Did amazing with the tune very happy
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Posted 2 years ago
Ordered cold air intakes. They were on sale which was a huge bonus and were shipped to me quick!
UroTuning 5 star review on 10th March 2023
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Posted 2 years ago
Always very helpful. My go to for parts
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Posted 2 years ago
UROTUNING is very customer based and they’re always willing to help out at a decent price. Packing is best I’ve seen out of anywhere (better than amazons packaging)
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Posted 2 years ago
I really love how this came out on my car really recommended
UroTuning 5 star review on 9th March 2023 UroTuning 5 star review on 9th March 2023
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Posted 2 years ago
Good prices on parts. Fast shipping. Easy purchase. Definitely recommend...
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Posted 2 years ago
Great purchase experience, unfortunately, the CAI from CTS does not fit the 2023 RS5, so I had to return due to fitment.
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Posted 2 years ago
Berry quick and easy
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Posted 2 years ago
Very happy with the purchase, the gain on the power levels, the fast shipping and the great service from Armin. Will certainly come back for other upgrades.
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Posted 2 years ago
Great staff, quick responses and order processing
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Posted 2 years ago
To Aaron at Uro tuning and Dave at Spec, you were both once again inaccurate to the knowledge of your own products. After months of telling me I didn’t know what I was talking about and how you tried to prove that I was wrong, I was right. After switching to a Clutch masters kit, it works perfect with no issues. No noise. No grinding. Perfect engagement. So far this company has cost me months of down time and the cost to repair my transmission due to poor quality products. My car is up and running with no more issues. I’d like to thank Clutch Masters for real quality engineering. Dave at spec can go pound sand.
Helpful Report
Posted 2 years ago
We apologize for any inconvenience that you may have experienced with your recent order. We appreciate your feedback and we take all customer complaints very seriously. After reviewing your order, we understand that you were not satisfied with the items that were delivered. We took the necessary steps to address the issue and provided a refund for the items in question. Our top priority is to ensure that our customers are satisfied with their purchases and their shopping experience with us. We are constantly striving to improve our processes and procedures to ensure that these types of issues do not occur in the future. We appreciate your business and we hope that you will give us another opportunity to serve you in the future. If you have any further questions or concerns, please do not hesitate to contact our customer service team. Thank you for your understanding and we look forward to the opportunity to serve you again soon.
Posted 2 years ago
Quality parts at a great price!
UroTuning 5 star review on 9th March 2023
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Posted 2 years ago
UroTuning is rated 4.7 based on 15,542 reviews