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UroTuning Reviews

4.7 Rating 15,542 Reviews
91 %
of reviewers recommend UroTuning
4.7
Based on 15,542 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

Anonymous
Anonymous  // 01/01/2019
Looks way better than stock. Still need to install the oil filter and magnetic oil plug. Quality is a good, great fit.
UroTuning 5 star review on 9th March 2023
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Posted 2 years ago
good seller
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Posted 2 years ago
Shipping was quick and the team was quick to inform about delays with shipping or product availability.
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Posted 2 years ago
Good company
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Posted 2 years ago
The product works great as I suspected it would be. One of the front struts had weld defect from the factory and you turned the replacememt around in a day. This part of customer service was fabulous. I have an issue with another portion of customer service that is not sales. I have submitted my vehicle to be posted in your gallery 2 or three times with no success. I have followed up with both emails and phone calls, with no follow up as promised on your end ?
Helpful Report
Posted 2 years ago
We're pleased to hear that the product itself is working well for you and that we were able to promptly address the issue with the front strut. However, we apologize for the frustration you've experienced regarding your vehicle submission to be posted in our gallery. It's important to us that we provide a seamless experience for our customers, both in terms of products and customer service. We'll investigate this matter further and ensure that your vehicle submission is processed as intended. Please accept our apologies for any inconvenience you've faced in this regard. If you have any additional concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Your feedback is valuable to us, and we're committed to improving our customer service. Thank you for bringing this issue to our attention.
Posted 1 year ago
Very fast shipping, Great Customer experience & support
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Posted 2 years ago
Everything arrived very quickly!! I’m very pleased with UroTuning, I will be ordering from them in the further!
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Posted 2 years ago
Love the access to cool parts ! Waiting for more boost after upgrading all the hoses
UroTuning 5 star review on 8th March 2023
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Posted 2 years ago
Good quality with fast shipping
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Posted 2 years ago
Awesome company to order from. Great products and fast shipping. Customer service is awesome too
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Posted 2 years ago
Fast shipping I will be ordering again from y’all thank you so much.
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Posted 2 years ago
Partial ship and no response to recent email inquiries either!
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Posted 2 years ago
We apologize for the delays as we are working with the manufacturer to see if this order has shipped out. They have not gotten back to us yet. As soon as they do you will be the first to know!
Posted 2 years ago
Great company, fantastic customer service, always quick shipping.
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Posted 2 years ago
Alen from sales was such a huge help with my order even when I needed to have shopping changed he got it done fast. Love this company and will be shopping with them for the rest of my life!!!
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Posted 2 years ago
Man this is the best place for parts quick shipping and great prices ur my number one parts place from now on
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Posted 2 years ago
Great product! Straight forward install. Looks great on my vehicle.
UroTuning 5 star review on 7th March 2023 UroTuning 5 star review on 7th March 2023
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Posted 2 years ago
Always have what I need in stock. If not, they always communicate very well. My car sits perfect now.
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Posted 2 years ago
The JB4 I bought ended up being faulty per JB4 customer service after picture of board was sent it was said to have been missing a certain motherboard chip. JB4 didn't understand how or why so they are sending a new one still waiting on it to come in.
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Posted 2 years ago
Thank you for taking the time to share your feedback regarding your recent experience with the JB4 you purchased. We are glad to hear that JB4 customer service has acknowledged the issue with the faulty unit and is taking steps to resolve it by sending you a new one. We apologize for any inconvenience caused by receiving a faulty product initially. Quality and customer satisfaction are our top priorities, and we appreciate your patience while the replacement is being processed and shipped to you. We understand that you are eagerly awaiting the arrival of the new JB4 unit, and we want to assure you that we are closely monitoring the situation to ensure a smooth resolution. Once the replacement arrives, we will promptly notify you with the tracking information so that you can expect its arrival. If you have any further questions or concerns regarding the replacement or need any additional assistance, please do not hesitate to reach out to our customer support team at Support@urotuning.com. They will be more than happy to provide you with any necessary updates and ensure that your experience with us is a positive one. Thank you for your understanding and cooperation throughout this process. We appreciate your business and look forward to serving you better in the future.
Posted 2 years ago
Great customer service quick to resolve my issues and answer all my questions. Definitely recommend and will ship from again.
UroTuning 5 star review on 7th March 2023 UroTuning 5 star review on 7th March 2023
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Posted 2 years ago
Fast shipping!
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Posted 2 years ago
UroTuning is rated 4.7 based on 15,542 reviews